All your bookings — hotels, flights, cars, and transfers — live in your account at /account. Sign in with the magic link sent to the email you booked with, and from there you can view details, cancel eligible bookings, re-check cancellation deadlines, and open support tickets.
Signing in takes seconds
There's no password. Enter your booking email on the login page, click the secure link we send you, and you land straight in My Trips with everything in one place.
What each booking card shows
- Dates and booking reference
- The cancellation policy and its exact deadline
- Payment status for the booking
What you can do from there
Cancel a booking when its rate allows it, re-open your confirmation, and raise a support ticket tied to that booking — which is the fastest route to help, because we see the details the moment the ticket arrives. Start one any time at /account/support/new.
Can't see a booking you know you made?
Bookings are tied to the email address used at checkout. If you booked with a work address and signed in with a personal one (or vice versa), the booking won't appear — sign in again with the exact address from your confirmation email. Past trips stay in your account too, which is handy when you need an old receipt.
More sign-in and billing answers live in payments & account help.