Your confirmation email doubles as your payment receipt, showing the amount charged in AED, and you can view the same details any time in My Trips. If you need a formal VAT invoice for the stay itself (including Tourism Dirham and any extras), the hotel issues that at check-out; for a receipt tailored to company expense rules, open a ticket at /account/support/new.
Two documents, two jobs
Think of it as a pair: the online payment receipt (your confirmation email, mirrored in your account) proves what you paid us, while the hotel's invoice at check-out covers everything settled at the property — Tourism Dirham, minibar, room service and other extras. Keep both and your expense file is complete.
Travelling on business?
Ask the front desk at check-out for an itemised folio, and have it issued in your company's name if your finance team requires it. Hotels handle this daily — it's a ten-second request that saves an email chain later.
Need a correction or a reissue?
If a name is misspelled, a detail is missing, or your employer needs the receipt formatted a particular way, open a support ticket with your booking reference and what needs changing — we'll sort out what we can and liaise with the property where needed.
More billing answers live in payments & account help.