You must report any accident to the police (it's the law) and to the supplier immediately. Basic insurance is included but carries a high excess on supercars — often AED 5,000–15,000+ — and suppliers may also charge loss-of-use while the car is repaired. Ask about zero- or reduced-excess cover in your enquiry; it's usually worth it on six-figure cars.
Step one, always: the police report
UAE law requires a police report for any road incident, however minor — and no insurance claim proceeds without one. Call the police, stay with the car, then notify the supplier straight away. Skipping the report turns an insured scrape into an uninsured bill.
What you'll actually pay
With a valid report, your liability is capped at the excess in your terms — on supercars often AED 5,000–15,000 or more, typically settled from the deposit. Suppliers may also charge loss-of-use for the days the car sits in the workshop, plus admin fees — ask for every charge itemised.
What voids your cover entirely
- An unauthorised driver at the wheel
- Racing or track-style driving
- Off-road use
- Any alcohol — the UAE has zero tolerance
Break these and the excess cap disappears: you're liable for the full repair.
Buy down the risk before you drive
Ask the supplier about zero- or reduced-excess cover in your enquiry — on cars this valuable, it's usually money well spent. If a damage dispute stalls after your rental, open a support request and we'll take it up with the supplier. More answers in luxury & experiences help.