Tourists need a passport (with UAE entry stamp or visa), a valid driving licence — plus an International Driving Permit if your licence needs one — and a credit card in the main driver's name for the deposit. UAE residents show Emirates ID and their UAE licence. Bring your booking voucher (in your account) to the desk.
Tourist checklist
- Passport with your UAE entry stamp or visa.
- Driving licence — valid, physical, and held in the main driver's name.
- International Driving Permit if your licence requires one (licences not in English or Arabic always do).
- Credit card in the main driver's name for the security-deposit hold.
UAE resident checklist
Residents travel lighter: an Emirates ID and a UAE driving licence are what the desk wants to see, along with the credit card for the deposit. Note that residents must rent on their UAE licence — a foreign licence won't be accepted once you hold residency.
Originals only, names matching
Every document must be an original — no photocopies, no photos on your phone — and everything should be in the main driver's name. A mismatch between the card name and the licence name is the most common reason a pickup stalls.
Don't forget the voucher
Your booking voucher lives in your account — sign in with the email magic link and have it ready at the desk. Arriving without a required document can mean the desk refuses the car and treats the booking as a no-show, so run through the checklist the night before. Ready to book? Compare rental cars in Dubai, and find more pickup guidance in car rental help.