Once online ticketing is open, your e-ticket and six-character booking reference (PNR) will arrive by email straight after payment and always be available under your bookings at /account — we use passwordless email login, so you just enter your email and click the magic link. You don't normally need to print anything: the PNR plus your passport is enough for check-in.
PNR vs e-ticket number
The PNR is the six-character code (letters and numbers) that identifies your reservation — it's what you type into airline check-in. The e-ticket number is a longer digit string that proves the ticket was issued; it appears on the e-ticket itself and matters mostly for refunds and airline paperwork. Your confirmation shows both.
Where to retrieve them
- Your confirmation email, sent immediately after payment.
- Your bookings page at /account — no password, just the magic link to your email.
When a printed copy helps
Paper is rarely required, but it's a sensible backup for a few situations: airports that spot-check documents, visa or entry checks that ask for proof of onward travel, and the occasional phone-dead or no-signal moment. A screenshot saved offline covers most of the same ground.
What the PNR unlocks
With the PNR and your surname you can check in online with the airline, pick seats where your fare allows, and manage the booking. Didn't get the email? Check spam first, then open a ticket at support and we'll resend it.
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