West Downs - The Heritage Resort
+73 photosAbout this hotel
Luxurious Accommodation
Indulge in comfort and style at West Downs - The Heritage Resort in Ooty. Each guest room is elegantly furnished with modern amenities including a flat-screen TV, fridge, and a safety deposit box. Enjoy the serene garden views from selected rooms and unwind in the well-appointed private bathrooms.
Culinary Delights
Satisfy your taste buds at our on-site restaurant offering a delectable mix of American, Indian, and Asian cuisine. With options for vegetarian, halal, and gluten-free dishes, there's something to please every palate.
Explore and Experience
Conveniently located near Ooty's top attractions, our resort is the perfect base for adventure seekers. Whether you're cycling around the picturesque area or exploring the town with a rented car, there's always something exciting to do.
Book your stay at West Downs - The Heritage Resort now and make unforgettable memories in Ooty!
What guests say
Very good 7.3/10 · summarised by AI from 44 reviews- ⚠️ Facilities are so old
Policies & good to know
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 7 years old stay for free when using an existing bed. Children from 8 years old to 17 years old stay for Rs. 1,500 per person per night when using an existing bed. People no matter the age stay for Rs. 1,500 per person per night when using an available extra bed. You haven't added any cots. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
- Pets: Pets are not allowed.
Other
- Parking: Free private parking is possible on site (reservation is not needed).
- Internet: WiFi is available in all areas and is free of charge.
Amenities (77)
Internet
- ✓WiFi available
- ✓Free WiFi
Fitness & activities
- ✓Board games/puzzles
Food & drink
- ✓Restaurant
- ✓Room service
- ✓BBQ facilities
- ✓Bar
- ✓Breakfast in the room
- ✓Kid meals
- ✓Coffee Shop on site
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
- ✓Breakfast takeaway containers
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Car hire
- ✓Private parking
- ✓Accessible parking
- ✓Parking garage
- ✓Shuttle service (additional charge)
- ✓Shuttle service
Beach & outdoors
- ✓Terrace
- ✓Garden
- ✓Outdoor furniture
- ✓Outdoor fireplace
Family
- ✓Family rooms
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Tour desk
- ✓Dry cleaning
- ✓Currency exchange
- ✓Daily housekeeping
- ✓Concierge service
- ✓Laundry washed per local authority guidelines
Business
- ✓Business center
- ✓Fax/photocopying
- ✓Meeting/banquet facilities
Accessibility
- ✓Wheelchair accessible
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Key access
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
Comfort
- ✓Non-smoking rooms
- ✓Soundproof rooms
More
- ✓Express check-in/check-out
- ✓Facilities for disabled guests
- ✓Ironing service
- ✓Packed lunches
- ✓Private check-in/check-out
- ✓Designated smoking area
- ✓Minimarket on site
- ✓Special diet menus - on request
- ✓Lockers
- ✓Indoor play area
- ✓Kid-friendly buffet
- ✓Evening entertainment
- ✓Wine/champagne
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Property cleaned by professional cleaning companies
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Delivered food - securely covered
Location
No.100, West Bury Road Mysore Highway, Ooty