Villa Serene Hotel
+43 photosAbout this hotel
Luxurious Accommodation
Villa Serene Hotel offers elegant and comfortable rooms, each equipped with a private bathroom, shower, free toiletries, and cozy slippers for a relaxing stay.
Convenient Amenities
Enjoy the convenience of on-site facilities including a restaurant serving delicious meals, prompt room service, and a 24-hour front desk always ready to assist you, ensuring a hassle-free experience.
Ideal Location
Situated near popular attractions like Kitale Museum and Saiwa Swamp National Park, Villa Serene Hotel provides easy access to nearby points of interest, making it the perfect choice for travelers looking to explore the area.
Book now to experience a delightful stay at Villa Serene Hotel in Kitale.
What guests say
Very good 7.0/10 · summarised by AI from 56 reviews- ⚠️ Food service was very slow
- ⚠️ Broken shower
- ⚠️ Communication from management was poor
Policies & good to know
Amenities (39)
Internet
- ✓WiFi available
- ✓Free WiFi
Food & drink
- ✓Restaurant
- ✓Room service
- ✓Breakfast in the room
- ✓Screens / Barriers between staff and guests for safety
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Shuttle service
Family
- ✓Family rooms
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Dry cleaning
- ✓Daily housekeeping
- ✓Laundry washed per local authority guidelines
Safety & security
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
- ✓Security alarm
More
- ✓Pets allowed
- ✓Ironing service
- ✓Packed lunches
- ✓Private check-in/check-out
- ✓Special diet menus - on request
- ✓ATM/cash machine on site
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Sanitized tableware & silverware
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Guest room sealed after cleaning
- ✓Food delivered to guest room
- ✓Face masks for guests available
- ✓Delivered food - securely covered
Location
Villa Serene Hotel Namgoi Road, off Eldoret-Kitale Rd, Kitale 0796 050620 https://goo.gl/maps/RFHJEuSirCRAcivk9 2057, 30200