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Upstairs Hotel

Β· Hertstraat 15, Ostend Β·

About this hotel

Central Location in Ostend
Upstairs Hotel, located in the heart of Ostend, just 100 meters from Oostende Beach, offers a vibrant stay with a shared lounge, terrace, and a bar for guests to unwind.

Comfortable Rooms with Modern Amenities
Each room at Upstairs Hotel is thoughtfully designed with a desk, flat-screen TV, private bathroom, and safety deposit box. Some rooms even boast balconies or city views, ensuring a cozy and relaxing stay for all guests.

Entertainment and Dining Options
With evening entertainment, a 24-hour front desk, and the option of buffet or continental breakfast, Upstairs Hotel provides a perfect blend of leisure and convenience for a memorable stay.

Experience the best of Ostend at Upstairs Hotel - Book your stay now for an unforgettable getaway!

What guests say

Fabulous 8.9/10 Β· summarised by AI from 5,702 reviews
πŸ‘ Friendly staffπŸ‘ Great locationπŸ‘ Modern design
  • ⚠️ Issues with cleanliness
  • ⚠️ Limited TV channels
Cleanliness
8.8
Service
9.3
Location
9.3
Room Quality
8.8
Amenities
8.8
Value for Money
8.2
Food and Beverage
8.8
Overall Experience
9.3

Policies & good to know

Children welcomePets allowedParking: NOT_AVAILABLE

Children & extra beds

  • Children and extra bed policy: Children of any age are allowed. Children up to and including 2 years old stay for € 12.50 per person per night when using an available cot. Children up to and including 17 years old stay for free when using an existing bed. Children up to and including 16 years old stay for € 20 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Pets

  • Pets: Pets are allowed on request. Charges may be applicable.

Other

  • Internet: WiFi is available in all areas and is free of charge.
  • Parking: No parking available.
  • Groups: When booking more than 7 rooms, different policies and additional supplements may apply.

Amenities (70)

Internet

  • βœ“WiFi available
  • βœ“Free WiFi

Fitness & activities

  • βœ“Golf course
  • βœ“Games room
  • βœ“Table tennis
  • βœ“Mini golf
  • βœ“Bike tours

Food & drink

  • βœ“Bar
  • βœ“Snack bar
  • βœ“Coffee Shop on site
  • βœ“Physical distancing in dining areas
  • βœ“Screens / Barriers between staff and guests for safety

Beach & outdoors

  • βœ“Terrace
  • βœ“Beachfront
  • βœ“Outdoor furniture
  • βœ“Beach

Family

  • βœ“Family rooms

Services

  • βœ“24-hour front desk
  • βœ“Luggage storage
  • βœ“Daily housekeeping
  • βœ“Concierge service
  • βœ“Public transport tickets
  • βœ“Laundry washed per local authority guidelines

Business

  • βœ“Business center
  • βœ“Meeting/banquet facilities

Safety & security

  • βœ“Safety deposit box
  • βœ“Staff adhere to local safety protocols
  • βœ“Fire extinguishers
  • βœ“First aid kit available
  • βœ“Smoke alarms
  • βœ“Key access
  • βœ“CCTV outside property
  • βœ“CCTV in common areas
  • βœ“24-hour security
  • βœ“Security alarm

Comfort

  • βœ“Non-smoking rooms
  • βœ“Heating
  • βœ“Lift / Elevator
  • βœ“Soundproof rooms
  • βœ“Non-smoking throughout
  • βœ“Shared lounge/TV area

More

  • βœ“Pets allowed
  • βœ“Express check-in/check-out
  • βœ“Cycling
  • βœ“Windsurfing
  • βœ“Private check-in/check-out
  • βœ“Special diet menus - on request
  • βœ“Indoor play area
  • βœ“Kid-friendly buffet
  • βœ“Evening entertainment
  • βœ“Wine/champagne
  • βœ“Fruits
  • βœ“Guest rooms disinfected between stays
  • βœ“Cleaning standards that are effective against Coronavirus
  • βœ“Physical distancing rules followed
  • βœ“Hand sanitizer in guest room and key areas
  • βœ“Cashless payment available
  • βœ“Sanitized tableware & silverware
  • βœ“Contactless check-in/check-out
  • βœ“Invoice provided
  • βœ“Guests can opt-out any cleaning services during stay
  • βœ“Shared stationery like menus, pens are removed
  • βœ“Guest room sealed after cleaning
  • βœ“Property cleaned by professional cleaning companies
  • βœ“Process in place to check health of guests
  • βœ“Access to health care professionals
  • βœ“Face masks for guests available
  • βœ“Thermometers for guests provided by property
  • βœ“Walking tours
  • βœ“Key card access

Location

Hertstraat 15, Ostend

Book your stay

Your stay

No dates selected.
Check-in from 03:00 PM until 12:00 AM
Check-out by 11:00 AM
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