Toya Sun Palace Resort & Spa
★★★★ · 7-1 Toyako Onsen, Sobetsu, Hokkaido, 052-0107 ·
+31 photosAbout this hotel
Luxurious Spa Experience
Indulge in relaxation at the full-service spa with invigorating massages and rejuvenating treatments.
Fun-Filled Recreation
Enjoy a range of recreational amenities including hot springs, an indoor pool, and an exciting waterslide for a memorable stay.
Exceptional Dining and Entertainment
Dine at Palacio, a poolside restaurant with a scenic view, and unwind with a drink at the stylish bar/lounge.
Book your stay at Toya Sun Palace Resort & Spa for a lavish waterfront retreat, just moments away from Lake Toya and Toyako Hot Spring.
What guests say
Very good 7.6/10 · summarised by AI from 116 reviews👍 Nice view from the lobby👍 Standard service quality for hotel tier
- ⚠️ Poor cleanliness
- ⚠️ Terrible room quality
- ⚠️ Disappointment with amenities
Policies & good to know
No childrenNo pets
Children & extra beds
- Children and extra beds: No rollaway/extra beds available
- Children and extra beds: No cribs (infant beds) available
Pets
- Pets: Pets not allowed
- Pets: Service animals are exempt from fees/restrictions
- Pets: Service animals are allowed
Health, safety & sustainability
- Sustainability Certifications: Property confirms they are implementing guest safety measures
- General: Gloves are available to guests
- General: Guests are provided with free hand sanitizer
- General: Staff temperature checks are conducted regularly
- General: Cashless transactions are available
- General: Masks are available to guests
- General: Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- General: Staff wears personal protective equipment
- General: Food service has been amended for enhanced safety
- General: Property is cleaned with disinfectant
- General: Social distancing measures are in place
- General: Professional property host/manager
- General: Protective clothing is available to guests
- Sustainability Certifications: Property confirms they are implementing enhanced cleaning measures
- General: Commonly-touched surfaces are cleaned with disinfectant
- General: Shield between guests and staff in main contact areas
- General: Property follows regional sanitization guidelines Coronavirus Guidelines (Japan)
- General: Unicode Support true
- General: Masks are compulsory at the property
Amenities (18)
Internet
- ✓Free WiFi
Pool & wellness
- ✓Full-service spa
- ✓Sauna
- ✓Steam room
Fitness & activities
- ✓Arcade/game room
Parking & transport
- ✓Free self parking
Beach & outdoors
- ✓Garden
Services
- ✓24-hour front desk
- ✓Luggage storage
- ✓Grocery/convenience store
Comfort
- ✓Elevator
More
- ✓Gift shops or newsstand
- ✓Shopping on site
- ✓Multilingual staff
- ✓Waterslide
- ✓Ballroom
Location
7-1 Toyako Onsen, Sobetsu, Hokkaido, 052-0107
Book your stay
Your stay
No dates selected.
Check-in from 02:00 PM until 07:00 PM
Check-out by 10:00 AM
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Good to know
- Front desk staff will greet guests on arrival at the property.