The Westin Surabaya
+73 photosAbout this hotel
Luxurious Amenities and Services
The Westin Surabaya boasts a range of upscale amenities including free bikes, an outdoor swimming pool, a fitness centre, and a stylish bar. Guests can also enjoy the convenience of room service and a well-equipped business centre.
Comfortable and Well-Equipped Accommodation
Guests can expect air-conditioned rooms furnished with modern amenities such as a wardrobe, kettle, safety deposit box, flat-screen TV, and a private bathroom with a refreshing shower. The hotel ensures a cozy stay with complimentary bed linen and towels provided.
Culinary Delights and Dining Options
Indulge in a delightful buffet or choose from a selection of Full English/Irish or American breakfast options at the hotel's restaurant. With an array of cuisines including American, Cantonese, and Chinese, guests can savor a variety of dishes. Special dietary requests are also catered to, offering vegetarian, dairy-free, and halal choices.
Experience luxury and comfort at The Westin Surabaya - book your stay now for an unforgettable getaway.
What guests say
Superb 9.8/10 · summarised by AI from 227 reviews- ⚠️ Wait time for breakfast table
Policies & good to know
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 12 years old stay for free when using an existing bed. People no matter the age stay for Rp 847,000 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
- Pets: Pets are not allowed.
Other
- Parking: Free public parking is possible on site (reservation is not needed).
- Internet: WiFi is available in all areas and is free of charge.
Amenities (94)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Massage services
- ✓Spa/wellness center
- ✓Outdoor pool
- ✓Pool bar
- ✓Kids' pool
Fitness & activities
- ✓Fitness facilities
- ✓Fitness center
- ✓Golf course
- ✓Yoga classes
Food & drink
- ✓Restaurant
- ✓Room service
- ✓Bar
- ✓Breakfast in the room
- ✓Kid meals
- ✓Snack bar
- ✓Breakfast takeaway containers
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Airport shuttle
- ✓Valet parking
- ✓Accessible parking
- ✓Airport shuttle (additional charge)
- ✓Shuttle service (additional charge)
- ✓Airport drop off
- ✓Airport pick up
- ✓Shuttle service
Beach & outdoors
- ✓Sun terrace
- ✓Sun loungers or beach chairs
Family
- ✓Family rooms
- ✓Kids' club
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Luggage storage
- ✓Dry cleaning
- ✓Daily housekeeping
- ✓Concierge service
- ✓Laundry washed per local authority guidelines
Business
- ✓Business center
- ✓Fax/photocopying
- ✓Meeting/banquet facilities
Accessibility
- ✓Wheelchair accessible
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓Key access
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Lift / Elevator
- ✓Soundproof rooms
More
- ✓Express check-in/check-out
- ✓Facilities for disabled guests
- ✓Ironing service
- ✓Packed lunches
- ✓Private check-in/check-out
- ✓Designated smoking area
- ✓Special diet menus - on request
- ✓Allergy-free room
- ✓Toilet with grab rails
- ✓Indoor play area
- ✓Kid-friendly buffet
- ✓Emergency cord in bathroom
- ✓Nightclub/DJ
- ✓Hot spring bath
- ✓Wine/champagne
- ✓Fruits
- ✓Personal trainer
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Thermometers for guests provided by property
- ✓Key card access
- ✓Live music/performance
- ✓Themed dinner nights
- ✓Happy hour
Location
Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya