The Ritz-Carlton, Almaty
+70 photosAbout this hotel
Luxurious Accommodation at the Foot of Alatau Mountains
The Ritz-Carlton, Almaty offers a luxurious stay at the foot of the picturesque Alatau Mountains. The hotel boasts a spa centre, indoor pool, and fitness centre for guests to unwind and rejuvenate.
Culinary Delights and Sky-High Dining Experience
Indulge in exquisite dining at SEVEN Bar & Restaurant for a fine dining experience or savor a drink at the elegant Sky Lobby and Lounge. For breathtaking views, head to Vista Restaurant on the 30th floor, serving a delectable array of international and Kazakh specialties.
Relaxation and Wellness Retreat
Unwind at the opulent Spa with 4 private rooms, saunas, steam rooms, and an oriental hammam. Perfect for relaxation after exploring the nearby Almaty city centre or hitting the slopes at Shymbulak Ski Resort.
Ready to experience luxury amidst the mountains? Book your stay at The Ritz-Carlton, Almaty now!
What guests say
Superb 9.4/10 · summarised by AI from 267 reviews- ⚠️ Issues with room state
- ⚠️ Concerns about value for money
Policies & good to know
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. Children up to and including 4 years old stay for free when using an existing bed. Children from 5 years old to 14 years old stay for KZT 15,000 per person per night when using an existing bed. People no matter the age stay for KZT 15,000 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
- Pets: Pets are allowed on request. Charges may be applicable.
Other
- Internet: WiFi is available in all areas and is free of charge.
- Parking: Free private parking is possible on site (reservation is needed).
- Groups: When booking more than 9 rooms, different policies and additional supplements may apply.
Amenities (108)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Hot tub/Jacuzzi
- ✓Sauna
- ✓Massage services
- ✓Spa/wellness center
- ✓Hammam
- ✓Indoor pool
- ✓Spa/wellness center services
- ✓Steam room
- ✓Fitness/spa locker rooms
Fitness & activities
- ✓Fitness facilities
- ✓Fitness center
- ✓Golf course
- ✓Games room
Food & drink
- ✓Restaurant
- ✓Room service
- ✓BBQ facilities
- ✓Bar
- ✓Breakfast in the room
- ✓Barber/beauty shop
- ✓Kid meals
- ✓Snack bar
- ✓Coffee Shop on site
- ✓Physical distancing in dining areas
- ✓Mobile app for room service
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Car hire
- ✓Valet parking
- ✓Private parking
- ✓Parking garage
- ✓Shuttle service (additional charge)
- ✓Shuttle service
Beach & outdoors
- ✓Terrace
- ✓Garden
- ✓Outdoor furniture
Family
- ✓Kids' club
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Luggage storage
- ✓Tour desk
- ✓Dry cleaning
- ✓Currency exchange
- ✓Daily housekeeping
- ✓Concierge service
- ✓Grocery deliveries
- ✓Laundry washed per local authority guidelines
Business
- ✓Business center
- ✓Fax/photocopying
- ✓Meeting/banquet facilities
Accessibility
- ✓Wheelchair accessible
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓First aid kit available
- ✓Smoke alarms
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Heating
- ✓Lift / Elevator
- ✓Soundproof rooms
- ✓Non-smoking throughout
- ✓Shared lounge/TV area
More
- ✓Pets allowed
- ✓Hiking
- ✓Cycling
- ✓Facilities for disabled guests
- ✓Ironing service
- ✓Skiing
- ✓Packed lunches
- ✓Ski storage
- ✓Special diet menus - on request
- ✓Allergy-free room
- ✓ATM/cash machine on site
- ✓Lockers
- ✓Kid-friendly buffet
- ✓Evening entertainment
- ✓Nightclub/DJ
- ✓Ski pass vendor
- ✓Entertainment staff
- ✓Wine/champagne
- ✓Fruits
- ✓Beauty Services
- ✓Manicure
- ✓Pedicure
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Key card access
- ✓Live music/performance
- ✓Themed dinner nights
- ✓Temporary art galleries
- ✓Happy hour
- ✓Cooking class
Location
Esentai Tower, 7/7 Al-Farabi Avenue, Almaty