The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites
★★★★ · 1 Ave. Norte y Calle 28 Norte, Gonzalo Guerrero, Playa del Carmen, QROO, 77720 ·
+73 photosAbout this hotel
Luxurious Spa Experience: Indulge in massages, body treatments, and facials at the spa, offering a serene escape within the hotel.
Recreational Delights: Unwind by the outdoor pool, in the spa tub, or sauna, ensuring relaxation during your stay.
All-Inclusive Options: Enjoy the convenience of all-inclusive rates covering meals, selected beverages, and more, making your vacation stress-free.
Immerse yourself in luxury at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive, located in the heart of Playa del Carmen. Book now to experience the epitome of relaxation and sophistication.
What guests say
Fabulous 8.6/10 · summarised by AI from 237 reviews👍 Great location👍 Amazing staff
- ⚠️ Crowded pool
- ⚠️ No private beach access
Policies & good to know
No childrenNo pets
Children & extra beds
- Children and extra beds: No rollaway/extra beds available
- Children and extra beds: No cribs (infant beds) available
Pets
- Pets: Pets not allowed
- Pets: Service animals not allowed
Health, safety & sustainability
- Guest type: Essential workers only - NO
- Guest type: Caters to adults only
- General: Professional property host/manager
- Health & Safety: Property does not require health documentation at check-in
Other
- Covid: Property does not offer onsite COVID-19 testing
Amenities (76)
Internet
- ✓Free WiFi
Pool & wellness
- ✓Full-service spa
- ✓Sauna
- ✓Steam room
- ✓Pool umbrellas
- ✓Billiards or pool table
- ✓Pool sun loungers
- ✓Wheelchair-accessible spa
- ✓Wheelchair-accessible pool
- ✓Pool hoist on site
Fitness & activities
- ✓Fitness facilities
- ✓Wheelchair-accessible fitness center
- ✓Secured bicycle storage
- ✓Bicycle parking available
Food & drink
- ✓Breakfast available (surcharge)
- ✓Snack bar/deli
- ✓Wheelchair-accessible on-site restaurant
- ✓Vegetarian breakfast available
Parking & transport
- ✓Wheelchair accessible parking
- ✓Free self parking
- ✓Free valet parking
- ✓Wheelchair-accessible van parking
- ✓Valet for wheelchair-equipped vehicle
- ✓Accessible shuttle
- ✓No accessible shuttle
Beach & outdoors
- ✓Terrace
- ✓Rooftop terrace
- ✓Beach towels
Services
- ✓24-hour front desk
- ✓Luggage storage
- ✓Concierge service
- ✓Safe-deposit box at front desk
- ✓Tours/ticket assistance
- ✓Housekeeping on request
Business
- ✓Meeting rooms
Accessibility
- ✓Wheelchair accessible
- ✓Wheelchair-accessible public washroom
Comfort
- ✓Elevator
More
- ✓Front entrance ramp
- ✓Proposal/romance packages available
- ✓No single-use plastic straws
- ✓Comprehensive recycling policy
- ✓No single-use plastic stirrers
- ✓No single-use plastic water bottles
- ✓No single-use plastic soda bottles
- ✓Designated smoking area
- ✓Gift shops or newsstand
- ✓Multilingual staff
- ✓Wedding services
- ✓Water dispenser
- ✓Eco-friendly cleaning products provided
- ✓Eco-friendly toiletries
- ✓LED light bulbs
- ✓Eco-friendly cleaning products used
- ✓Visual alarms in hallways
- ✓Handrails in stairways
- ✓Change of towels (on request)
- ✓Change of bed sheets (on request)
- ✓Well-lit path to entrance
- ✓Stair-free path to entrance
- ✓Double-glazing on all windows
- ✓At least 80% of all lighting comes from LEDs
- ✓Vegan menu options available
- ✓Vegetarian menu options available
- ✓Bulk dispenser for toiletries
- ✓Biodegradable/compostable stirrers
- ✓Water-efficient showers only
Location
1 Ave. Norte y Calle 28 Norte, Gonzalo Guerrero, Playa del Carmen, QROO, 77720
Book your stay
Your stay
No dates selected.
Check-in from 03:00 PM until anytime
Check-out by 12:00 PM
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Good to know
- Front desk staff will greet guests on arrival at the property.
- All guests, including children, are required to present a valid government-issued ID card at check-in.