The Pinnacle Ella Boutique Hotel and Spa
★★★★ · The mountain heavens, Kitalella, Ella ·
+50 photosAbout this hotel
Experience Tranquility in Nature
Scenic Views and Modern Comforts: Enjoy fan-cooled rooms with a large balcony, flat-screen TV, and garden/mountain views. The perfect blend of nature and modern amenities.
Convenience at Your Fingertips: Rent a car to explore, enjoy room service, and relish local and western dishes at the in-house restaurant with breathtaking mountain views.
Explore Nearby Attractions: Situated atop lush green mountains, Mountain Heavens offers a serene escape with easy access to nearby attractions.
Book now to experience a tranquil stay amidst nature at Mountain Heavens!
What guests say
Fabulous 8.5/10 · summarised by AI from 191 reviews👍 Stunning panoramic views of the valley👍 Very friendly, attentive and helpful staff (multiple named staff praised)👍 Clean rooms and well-maintained property
- ⚠️ Breakfast described as 'standard' by some and suggested for improvement
- ⚠️ Aged bathrooms in places; some junior suites positioned lower with less view
- ⚠️ Perceived value issue noted (similar breakfast offered at cheaper hotel)
Policies & good to know
Children welcomeNo petsParking: FREE
Amenities (70)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Spa/wellness center
- ✓Outdoor pool
- ✓Infinity pool
Fitness & activities
- ✓Board games/puzzles
- ✓Bike tours
Food & drink
- ✓Restaurant
- ✓Room service
- ✓BBQ facilities
- ✓Bar
- ✓Breakfast in the room
- ✓Kid meals
- ✓Snack bar
- ✓Physical distancing in dining areas
- ✓Breakfast takeaway containers
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Airport shuttle
- ✓Car hire
- ✓Private parking
- ✓Accessible parking
- ✓Airport shuttle (additional charge)
- ✓Shuttle service (additional charge)
- ✓Shuttle service (free)
- ✓Airport drop off
- ✓Airport pick up
- ✓Shuttle service
Beach & outdoors
- ✓Terrace
- ✓Garden
- ✓Sun terrace
- ✓Outdoor furniture
- ✓Sun loungers or beach chairs
- ✓Sun umbrellas
Family
- ✓Family rooms
Services
- ✓Laundry
- ✓Daily housekeeping
- ✓Laundry washed per local authority guidelines
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓CCTV outside property
- ✓CCTV in common areas
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
More
- ✓Hiking
- ✓Express check-in/check-out
- ✓Packed lunches
- ✓Special diet menus - on request
- ✓Lockers
- ✓Entertainment staff
- ✓Wine/champagne
- ✓Fruits
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Property cleaned by professional cleaning companies
- ✓Food delivered to guest room
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Walking tours
- ✓Happy hour
Location
The mountain heavens, Kitalella, Ella
Book your stay
Your stay
No dates selected.
Check-in from 02:00 PM until 10:00 PM
Check-out by 11:00 AM