The Phoenix Hotel Zermatt
★★★ · Untere Wiestistrasse 11, Zermatt ·
+53 photosAbout this hotel
Hotel Phoenix in Zermatt
Located in the serene Wiesti quarter, Hotel Phoenix offers a blend of rustic charm and modern comfort. Cozy Rooms with Modern Amenities include flat-screen TVs, safes, and complimentary Wi-Fi in public areas. The use of wood, stone, and glass creates a unique ambiance for a peaceful night's sleep. Scenic Views and Relaxing Spaces allow guests to enjoy the Matterhorn vista and unwind in the bar or lounge. Wake up to a Delicious Buffet Breakfast before exploring Zermatt's picturesque surroundings. With its proximity to the train station and local shops, Hotel Phoenix is the ideal choice for your stay in Zermatt.
What guests say
Superb 9.6/10 · summarised by AI from 556 reviews👍 Great location👍 Exceptional service👍 Delicious breakfast
- ⚠️ Overheating in rooms
- ⚠️ Small shower size
- ⚠️ Unfriendly front desk service at arrival
Policies & good to know
Children welcomePets allowedParking: NOT_AVAILABLE
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 0 years old stay for CHF 100 per person per night when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
- Pets: Pets are allowed. Charges may be applicable.
Other
- Groups: When booking more than 4 rooms, different policies and additional supplements may apply.
- Internet: WiFi is available in all areas and is free of charge.
- Parking: No parking available.
Amenities (60)
Internet
- ✓WiFi available
- ✓Free WiFi
Fitness & activities
- ✓Fitness facilities
- ✓Golf course
- ✓Board games/puzzles
Food & drink
- ✓Bar
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
Parking & transport
- ✓Shuttle service (additional charge)
- ✓Shuttle service
Beach & outdoors
- ✓Terrace
- ✓Garden
Services
- ✓Laundry
- ✓Luggage storage
- ✓Tour desk
- ✓Daily housekeeping
- ✓Concierge service
- ✓Laundry washed per local authority guidelines
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓CCTV outside property
- ✓CCTV in common areas
Comfort
- ✓Non-smoking rooms
- ✓Heating
- ✓Lift / Elevator
- ✓Soundproof rooms
- ✓Non-smoking throughout
- ✓Shared lounge/TV area
More
- ✓Pets allowed
- ✓Hiking
- ✓Fishing
- ✓Express check-in/check-out
- ✓Cycling
- ✓Ironing service
- ✓Skiing
- ✓Ski storage
- ✓Special diet menus - on request
- ✓Wine/champagne
- ✓Pet bowls
- ✓Pet basket
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Property cleaned by professional cleaning companies
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Delivered food - securely covered
- ✓Key card access
Location
Untere Wiestistrasse 11, Zermatt
Book your stay
Your stay
No dates selected.
Check-in from 03:00 PM until 07:00 PM
Check-out by 10:30 AM