β β β β Β· No. 1, Jalan Tangki, Karamunsing, Kota Kinabalu Β·
+45 photos
About this hotel
Surrounding Tropical Forest and Organic Garden Experience nature at its best with a lush tropical forest setting and an organic garden right at your doorstep.
Gourmet Dining Experience Indulge in a culinary journey at Tangerine Restaurant offering a delectable spread of Italian, Malaysian, and Asian dishes in an open-kitchen setting with picturesque views.
Relaxing Spa and Convenient Amenities Unwind and rejuvenate at the on-site spa or take advantage of the complimentary daily housekeeping and luggage storage services for a hassle-free stay.
To immerse yourself in this eco-friendly oasis, book The Palace Hotel Kota Kinabalu today!
What guests say
Fabulous 8.4/10 Β· summarised by AI from 508 reviews
π Good locationπ Friendly staff
β οΈ Cleanliness issues
β οΈ Inconsistent service in rooms
Cleanliness
6.8
Service
9.0
Location
9.3
Room Quality
7.8
Amenities
8.3
Value for Money
8.7
Food and Beverage
8.8
Overall Experience
8.4
Policies & good to know
Children welcomeNo petsParking: FREE
Children & extra beds
Children and extra bed policy: Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
People no matter the age stay for MYRΒ 80 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
Pets: Pets are not allowed.
Other
Parking: Free public parking is possible on site (reservation is needed).
Internet: WiFi is available in the hotel rooms and is free of charge.
Amenities (82)
Internet
βWiFi available
βFree WiFi
Pool & wellness
βSwimming pool
βSauna
βMassage services
βSpa/wellness center
βOutdoor pool
βPool bar
βKids' pool
βSteam room
βFitness/spa locker rooms
Fitness & activities
βFitness facilities
βFitness center
Food & drink
βRestaurant
βRoom service
βBar
βKid meals
βSnack bar
βCoffee Shop on site
βPhysical distancing in dining areas
βBreakfast takeaway containers
βMobile app for room service
Parking & transport
βParking
βFree Parking
βAccessible parking
Beach & outdoors
βTerrace
βGarden
βSun terrace
βOutdoor furniture
Services
β24-hour front desk
βLaundry
βLuggage storage
βTour desk
βDry cleaning
βDaily housekeeping
βConcierge service
βLaundry washed per local authority guidelines
Business
βFax/photocopying
βMeeting/banquet facilities
Accessibility
βWheelchair accessible
Safety & security
βSafety deposit box
βStaff adhere to local safety protocols
βFire extinguishers
βFirst aid kit available
βSmoke alarms
βCCTV outside property
βCCTV in common areas
β24-hour security
βSecurity alarm
Comfort
βNon-smoking rooms
βAir conditioning
βLift / Elevator
βNon-smoking throughout
βShared lounge/TV area
More
βFacilities for disabled guests
βIroning service
βPacked lunches
βDesignated smoking area
βToilet with grab rails
βIndoor play area
βOpen-air bath
βLower bathroom sink
βHigher level toilet
βEmergency cord in bathroom
βWine/champagne
βGuest rooms disinfected between stays
βCleaning standards that are effective against Coronavirus
βPhysical distancing rules followed
βHand sanitizer in guest room and key areas
βCashless payment available
βSanitized tableware & silverware
βInvoice provided
βGuests can opt-out any cleaning services during stay