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The Palace, a Luxury Collection Hotel, Madrid

β˜…β˜…β˜…β˜…β˜… Β· Plaza de las Cortes, 7, Madrid Β·

About this hotel

Luxury Hotel in Madrid's Art Triangle

Elegant Facilities: The Westin Palace is a luxurious hotel situated in the heart of Madrid, just steps away from iconic landmarks such as the Prado, Thyssen, and Reina Sofia Museums.

Stunning Stained-Glass Dome: Guests can enjoy a delightful buffet breakfast under the hotel's famous stained-glass dome, accompanied by soothing music for a perfect start to the day.

Historic Charm and Modern Comfort: The rooms at the Palace blend historic charm with modern amenities, featuring the award-winning Westin Heavenly Bed and Bath, antique furniture, and internet television.

Immerse yourself in luxury and history at the Westin Palace - book your stay now for an unforgettable experience in Madrid!

What guests say

Fabulous 8.6/10 Β· summarised by AI from 553 reviews
πŸ‘ Great locationπŸ‘ Outstanding serviceπŸ‘ Beautiful rooms
  • ⚠️ Cleanliness issues in some areas
  • ⚠️ Breakfast variety and cleanliness complaints
Cleanliness
8.3
Service
8.9
Location
9.1
Room Quality
8.4
Amenities
8.7
Value for Money
8.5
Food and Beverage
8.3
Overall Experience
8.7

Policies & good to know

Children welcomePets allowed

Children & extra beds

  • Children and extra bed policy: Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 1 year old stay for free when using an existing bed. Children from 2 years old to 11 years old stay for € 55 per person per night when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Pets

  • Pets: Pets are allowed. No extra charges.

Other

  • Parking: Private parking is possible on site (reservation is not needed) and costs EUR 40 per day.
  • Groups: When booking more than 9 rooms, different policies and additional supplements may apply.
  • Internet: WiFi is available in the hotel rooms and costs EUR 19 per 24 hours.

Amenities (84)

Internet

  • βœ“WiFi available
  • βœ“Paid WiFi

Pool & wellness

  • βœ“Massage services
  • βœ“Spa/wellness center
  • βœ“Spa/wellness center services
  • βœ“Fitness/spa locker rooms

Fitness & activities

  • βœ“Fitness facilities
  • βœ“Fitness center

Food & drink

  • βœ“Restaurant
  • βœ“Room service
  • βœ“Bar
  • βœ“Breakfast in the room
  • βœ“Barber/beauty shop
  • βœ“Kid meals
  • βœ“Physical distancing in dining areas
  • βœ“Screens / Barriers between staff and guests for safety
  • βœ“Breakfast takeaway containers
  • βœ“Mobile app for room service

Parking & transport

  • βœ“Parking
  • βœ“Car hire
  • βœ“Valet parking
  • βœ“Private parking
  • βœ“Parking garage
  • βœ“Shuttle service (additional charge)
  • βœ“Shuttle service

Family

  • βœ“Family rooms

Services

  • βœ“24-hour front desk
  • βœ“Laundry
  • βœ“Luggage storage
  • βœ“Dry cleaning
  • βœ“Currency exchange
  • βœ“Daily housekeeping
  • βœ“Concierge service
  • βœ“Laundry washed per local authority guidelines

Business

  • βœ“Business center
  • βœ“Fax/photocopying
  • βœ“Meeting/banquet facilities

Accessibility

  • βœ“Wheelchair accessible

Safety & security

  • βœ“Safety deposit box
  • βœ“Staff adhere to local safety protocols
  • βœ“Fire extinguishers
  • βœ“First aid kit available
  • βœ“Smoke alarms
  • βœ“Key access
  • βœ“CCTV outside property
  • βœ“CCTV in common areas
  • βœ“24-hour security
  • βœ“Security alarm

Comfort

  • βœ“Non-smoking rooms
  • βœ“Air conditioning
  • βœ“Heating
  • βœ“Lift / Elevator
  • βœ“Soundproof rooms

More

  • βœ“Pets allowed
  • βœ“Express check-in/check-out
  • βœ“Facilities for disabled guests
  • βœ“Ironing service
  • βœ“Packed lunches
  • βœ“Special diet menus - on request
  • βœ“ATM/cash machine on site
  • βœ“Toilet with grab rails
  • βœ“Kid-friendly buffet
  • βœ“Wine/champagne
  • βœ“Fruits
  • βœ“Pet bowls
  • βœ“Beauty Services
  • βœ“Pet basket
  • βœ“Manicure
  • βœ“Pedicure
  • βœ“Hair Salon Services
  • βœ“Guest rooms disinfected between stays
  • βœ“Cleaning standards that are effective against Coronavirus
  • βœ“Physical distancing rules followed
  • βœ“Hand sanitizer in guest room and key areas
  • βœ“Cashless payment available
  • βœ“Sanitized tableware & silverware
  • βœ“Contactless check-in/check-out
  • βœ“Guests can opt-out any cleaning services during stay
  • βœ“Shared stationery like menus, pens are removed
  • βœ“Guest room sealed after cleaning
  • βœ“Food delivered to guest room
  • βœ“Face masks for guests available
  • βœ“Delivered food - securely covered
  • βœ“Key card access

Location

Plaza de las Cortes, 7, Madrid

Book your stay

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Check-in from 03:00 PM until 12:00 AM
Check-out by 12:00 PM
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