The Hacienda at Krystal Grand Puerto Vallarta
+27 photosAbout this hotel
Luxurious Spa and Fitness Center
Indulge in massages, body treatments, and facials, and make use of the 2 outdoor swimming pools and 24-hour fitness center.
Gourmet Dining and Bars
Savor international cuisine at Talavera among the 7 restaurants, enjoy drinks at the poolside bar or one of the 4 bars/lounges, and grab snacks at the coffee shops/cafes.
Convenient Amenities and Services
Benefit from wireless internet, concierge services, a business center, and 24-hour room service, all within the comfort of the 192 air-conditioned rooms with minibars and balconies.
Immerse yourself in luxury at The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive for an unforgettable vacation experience.
What guests say
Very good 7.6/10 · summarised by AI from 159 reviews- ⚠️ Cleanliness issues
- ⚠️ Disappointing accommodations
Policies & good to know
Children & extra beds
- Children and extra beds: No rollaway/extra beds available
- Children and extra beds: Please note, some room types at this property are not available when booking a stay with children.
- Children and extra beds: No cribs (infant beds) available
Pets
- Pets: Pets not allowed
Health, safety & sustainability
- Check-in & Check-out: Contactless check-out is available
- Guest type: Essential workers only - NO
- Guest type: Caters to adults only
- General: Professional property host/manager
- Check-in & Check-out: Contactless check-in is available
Other
- Covid: Free onsite COVID-19 testing (Antigen/Rapid) is available
- Covid: Onsite COVID-19 testing (PCR) is available
Amenities (15)
Fitness & activities
- ✓24-hour fitness facilities
Beach & outdoors
- ✓Garden
- ✓Rooftop terrace
Services
- ✓24-hour front desk
- ✓Luggage storage
- ✓Concierge service
- ✓Safe-deposit box at front desk
- ✓Tours/ticket assistance
Business
- ✓Meeting rooms
- ✓Banquet hall
Safety & security
- ✓Smoke-free property
Comfort
- ✓Elevator
More
- ✓ATM/banking
- ✓Library
Location
Ave. de Las Garzas 136-1, Zona Hotelera Norte, Puerto Vallarta, JAL, 48333
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Good to know
- Front desk staff will greet guests on arrival at the property.
- Antigen screening is available at no charge for US citizens (up to 2 guests per booking) staying 3 nights or more.