The Excelsior, a Luxury Collection Hotel, Florence
+37 photosAbout this hotel
Luxurious Riverside Retreat
Riverfront Views and Elegant Accommodations: The Westin Excelsior, Florence offers luxurious rooms and suites with stunning views of the River Arno and the Oltrarno area. Each room features stylish furniture, Carrara-marble bathrooms, a Westin Heavenly Bed®, and a 32" plasma-screen TV.
Culinary Delights and Relaxation: Indulge in a varied buffet breakfast at the elegant Sala Caminetto hall, sip drinks on the hotel's terraces with city views, and savor Mediterranean cuisine for dinner prepared by the executive chef.
Wellness and Convenience: Book spa treatments and access the wellness center at a partner hotel nearby. Conveniently located near the Santa Maria Novella Train Station and the historical center, surrounded by popular restaurants and designer boutiques.
Book your luxurious stay at The Westin Excelsior, Florence for an unforgettable experience!
What guests say
Superb 9.3/10 · summarised by AI from 273 reviews- ⚠️ Outdated room quality
- ⚠️ Limited breakfast selection
Policies & good to know
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 2 years old stay for free when using an existing bed. People 3 years old and over stay for € 80 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
- Pets: Pets are allowed on request. Charges may be applicable.
Other
- Groups: When booking more than 3 rooms, different policies and additional supplements may apply.
- Parking: Private parking is possible at a location nearby (reservation is not needed) and costs EUR 55 per day.
- Internet: WiFi is available in the hotel rooms and costs EUR 4 per hour.
Amenities (84)
Internet
- ✓WiFi available
- ✓Paid WiFi
Pool & wellness
- ✓Massage services
- ✓Spa/wellness center
Fitness & activities
- ✓Fitness facilities
- ✓Fitness center
- ✓Tennis court
- ✓Bike tours
Food & drink
- ✓Restaurant
- ✓Room service
- ✓Bar
- ✓Breakfast in the room
- ✓Kid meals
- ✓Snack bar
- ✓Coffee Shop on site
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
- ✓Mobile app for room service
Parking & transport
- ✓Parking
- ✓Valet parking
- ✓Parking garage
- ✓Shuttle service (additional charge)
- ✓Shuttle service
Beach & outdoors
- ✓Terrace
Family
- ✓Family rooms
- ✓Babysitting/child services
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Luggage storage
- ✓Tour desk
- ✓Dry cleaning
- ✓Daily housekeeping
- ✓Concierge service
- ✓Laundry washed per local authority guidelines
Business
- ✓Business center
- ✓Fax/photocopying
- ✓Meeting/banquet facilities
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Heating
- ✓Lift / Elevator
- ✓Non-smoking throughout
More
- ✓Pets allowed
- ✓Cycling
- ✓Facilities for disabled guests
- ✓Ironing service
- ✓Private check-in/check-out
- ✓Special diet menus - on request
- ✓Wine/champagne
- ✓Fruits
- ✓Pet bowls
- ✓Pet basket
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Face masks for guests available
- ✓Thermometers for guests provided by property
- ✓Walking tours
- ✓Key card access
- ✓Tour/class on local culture
- ✓Live music/performance
- ✓Temporary art galleries
- ✓Happy hour
- ✓Cooking class
- ✓Movie nights
Location
Piazza Ognissanti 3, Florence