The Cloud One New York-Downtown, part of the Motel One Group
+32 photosAbout this hotel
Luxurious Accommodations
Experience comfort and style at The Cloud One New York-Downtown, where every room offers modern amenities like air conditioning, flat-screen TVs, and city views for select units.
Convenient Location
Situated just steps away from the National September 11 Memorial & Museum, our 4-star hotel provides easy access to iconic landmarks like One World Trade Center and Brooklyn Bridge.
Exceptional Service
Our 24-hour front desk staff fluent in English and Spanish are dedicated to ensuring your stay is seamless and memorable. Plus, enjoy a delicious buffet or continental breakfast to start your day off right.
Book now and indulge in a sophisticated stay at The Cloud One New York-Downtown, by the Motel One Group.
What guests say
Fabulous 8.7/10 · summarised by AI from 2,072 reviews- ⚠️ Rooms are small (multiple mentions)
- ⚠️ Occasional service lapses at breakfast and one reported unsettling staff interaction
- ⚠️ Minor room issues: shower not closing, small closet
Policies & good to know
Amenities (46)
Internet
- ✓WiFi available
- ✓Free WiFi
Food & drink
- ✓Restaurant
- ✓Bar
- ✓Coffee Shop on site
Beach & outdoors
- ✓Terrace
Services
- ✓24-hour front desk
- ✓Luggage storage
- ✓Daily housekeeping
- ✓Concierge service
- ✓Laundry washed per local authority guidelines
Accessibility
- ✓Wheelchair accessible
- ✓Visual aids: Braille
Safety & security
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓Key access
- ✓CCTV in common areas
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Heating
- ✓Lift / Elevator
- ✓Non-smoking throughout
- ✓Shared lounge/TV area
More
- ✓Pets allowed
- ✓Express check-in/check-out
- ✓Facilities for disabled guests
- ✓Toilet with grab rails
- ✓Lower bathroom sink
- ✓Higher level toilet
- ✓Wine/champagne
- ✓Pet bowls
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Property cleaned by professional cleaning companies
- ✓Key card access
- ✓Live music/performance
Location
133 Greenwich Street, New York