SO/ Auckland
★★★★★ · 67 Customs Street East, Auckland ·
+34 photosAbout this hotel
Luxurious Urban Hotel in Downtown Britomart
Avant-Garde Design: Immerse yourself in the essence of the destination with avant-garde design blending seamlessly with the hotel's soul.
Culinary Delights: Indulge in reimagined Asian-inspired dishes at Harbour Society, artisan coffee at Javalab Café, and cocktails at the MIXO lobby bar or HI-SO rooftop bar.
Vibrant Wellness Centre: Rebalance and rejuvenate at the vibrant wellness centre, where experts specialize in de-stressing and relaxation, leaving you feeling empowered.
Book your stay at SO/Auckland, where luxury meets innovation and local charm meets global sophistication.
What guests say
Fabulous 8.9/10 · summarised by AI from 1,409 reviews👍 Excellent location👍 Good amenities👍 Nice food options
- ⚠️ Cleanliness issues
- ⚠️ Service delays
- ⚠️ Room layout concerns
Policies & good to know
Children welcomeNo pets
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 11 years old stay for free when using an existing bed. People no matter the age stay for NZD 100 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
- Pets: Pets are not allowed.
Other
- Internet: WiFi is available in all areas and is free of charge.
- Groups: When booking more than 7 rooms, different policies and additional supplements may apply.
- Parking: Public parking is possible at a location nearby (reservation is not needed) and costs NZD 65 per day.
Amenities (85)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Massage services
- ✓Spa/wellness center
- ✓Heated pool
- ✓Indoor pool
- ✓Fitness/spa locker rooms
Fitness & activities
- ✓Fitness facilities
- ✓Fitness center
Food & drink
- ✓Restaurant
- ✓Room service
- ✓Bar
- ✓Breakfast in the room
- ✓Kid meals
- ✓Snack bar
- ✓Coffee Shop on site
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
- ✓Breakfast takeaway containers
Parking & transport
- ✓Parking
- ✓Car hire
- ✓Valet parking
- ✓Accessible parking
- ✓Parking garage
Beach & outdoors
- ✓Terrace
- ✓Outdoor furniture
- ✓Sun loungers or beach chairs
Family
- ✓Family rooms
- ✓Babysitting/child services
Services
- ✓24-hour front desk
- ✓Luggage storage
- ✓Tour desk
- ✓Dry cleaning
- ✓Currency exchange
- ✓Daily housekeeping
- ✓Concierge service
- ✓Laundry washed per local authority guidelines
Business
- ✓Business center
- ✓Fax/photocopying
- ✓Meeting/banquet facilities
Accessibility
- ✓Wheelchair accessible
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓Key access
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Heating
- ✓Lift / Elevator
- ✓Non-smoking throughout
More
- ✓Express check-in/check-out
- ✓Facilities for disabled guests
- ✓Ironing service
- ✓Packed lunches
- ✓Special diet menus - on request
- ✓Lockers
- ✓Toilet with grab rails
- ✓Kid-friendly buffet
- ✓Nightclub/DJ
- ✓Wine/champagne
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Thermometers for guests provided by property
- ✓Key card access
- ✓Happy hour
Location
67 Customs Street East, Auckland
Book your stay
Your stay
No dates selected.
Check-in from 03:00 PM until 09:00 PM
Check-out by 11:00 AM