Shirahone Onsen Tsuruya Ryokan
★★★ · 4202-6 Shirahone Onsen Azumi, Matsumoto, 390-1515 ·
+73 photosAbout this hotel
Luxurious Amenities
Indulge in onsite massages and unwind in the hot springs. Enjoy complimentary breakfast and stay connected with free Wi-Fi.
Convenient Facilities
Appreciate the 24-hour front desk, free self-parking, and the convenience of vending machines. Relax in the air-conditioned rooms with LCD TVs and daily housekeeping.
Scenic Surroundings
Explore Norikura Plateau, Chubu-Sangaku National Park, and nearby waterfalls and ponds. With a stay at Shirahone Onsen Tsuruya Ryokan, experience the beauty of Matsumoto within easy reach.
Ready to experience relaxation and comfort in Matsumoto? Book your stay at Shirahone Onsen Tsuruya Ryokan now!
Policies & good to know
No childrenNo pets
Children & extra beds
- Children and extra beds: No rollaway/extra beds available
- Children and extra beds: No cribs (infant beds) available
Pets
- Pets: Pets not allowed
- Pets: Service animals are exempt from fees/restrictions
- Pets: Service animals are allowed
Health, safety & sustainability
- Sustainability Certifications: Property confirms they are implementing guest safety measures
- General: Guests are provided with free hand sanitizer
- General: Staff temperature checks are conducted regularly
- Guest type: Essential workers only - NO
- General: Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- General: Staff wears personal protective equipment
- General: Temperature checks are available to guests
- General: Food service has been amended for enhanced safety
- General: Property is cleaned with disinfectant
- General: Social distancing measures are in place
- General: Professional property host/manager
- Sustainability Certifications: Property confirms they are implementing enhanced cleaning measures
- General: Commonly-touched surfaces are cleaned with disinfectant
- Health & Safety: Property does not require health documentation at check-in
- General: Shield between guests and staff in main contact areas
- General: Property follows regional sanitization guidelines Coronavirus Guidelines (Japan)
- General: Unicode Support true
- General: Masks are compulsory at the property
Other
- Accessibility: No elevators
- Covid: Property does not offer onsite COVID-19 testing
Amenities (6)
Internet
- ✓Free WiFi
Food & drink
- ✓Free breakfast
- ✓Free breakfast (local cuisine)
Parking & transport
- ✓Free self parking
Services
- ✓24-hour front desk
Location
4202-6 Shirahone Onsen Azumi, Matsumoto, 390-1515
Book your stay
Your stay
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Check-in from 03:00 PM until 06:00 PM
Check-out by 10:00 AM
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Good to know
- To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.
- If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation.
- Guests must contact the property in advance for check-in instructions.
- Front desk staff will greet guests on arrival at the property.
- For any questions, please contact the property using the information on the booking confirmation.