Sheraton Santiago Hotel & Convention Center
+73 photosAbout this hotel
Luxurious Accommodation
Experience 5-star luxury at Sheraton Santiago Hotel & Convention Center in Providencia. Enjoy tastefully-decorated rooms with stunning views of the pool or Andes Mountain Range, along with daily maid service for a comfortable stay.
Dining Excellence
Indulge in a culinary journey at the award-winning El Cid Restaurant, offering a delicious breakfast buffet, lunch, and dinner. Unwind at the lobby bar with your favorite drink or opt for laundry services to enhance your stay.
Convenient Location
Benefit from the hotel's prime location near Pedro de Valdivia Metro Station, San Cristobal Hill, and commercial hotspots. Explore Santiago easily with shuttle services available, making travel to key attractions like Viña del Mar and Valle Nevado Ski Centre a breeze.
Book now for a luxurious and convenient stay at Sheraton Santiago Hotel!
What guests say
Fabulous 8.2/10 · summarised by AI from 2,644 reviews- ⚠️ Slow restaurant service
- ⚠️ Cleanliness concerns
Policies & good to know
Amenities (117)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Massage services
- ✓Spa/wellness center
- ✓Hammam
- ✓Outdoor pool
- ✓Outdoor pool - seasonal
- ✓Heated pool
- ✓Indoor pool
- ✓Pool bar
- ✓Steam room
- ✓Fitness/spa locker rooms
Fitness & activities
- ✓Fitness facilities
- ✓Fitness center
- ✓Fitness classes
- ✓Bike tours
Food & drink
- ✓Restaurant
- ✓Room service
- ✓Bar
- ✓Breakfast in the room
- ✓Kid meals
- ✓Snack bar
- ✓Coffee Shop on site
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
- ✓Breakfast takeaway containers
- ✓Mobile app for room service
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Airport shuttle
- ✓Car hire
- ✓Accessible parking
- ✓Airport shuttle (additional charge)
- ✓Parking garage
- ✓Airport drop off
- ✓Airport pick up
- ✓Shuttle service
Beach & outdoors
- ✓Terrace
- ✓Garden
- ✓Sun terrace
- ✓Kids' outdoor play equipment
- ✓Outdoor furniture
- ✓Picnic area
- ✓Sun umbrellas
- ✓Outdoor fireplace
Family
- ✓Family rooms
- ✓Children's playground
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Luggage storage
- ✓Tour desk
- ✓Dry cleaning
- ✓Currency exchange
- ✓Daily housekeeping
- ✓Concierge service
- ✓Public transport tickets
- ✓Laundry washed per local authority guidelines
Business
- ✓Business center
- ✓Fax/photocopying
- ✓Meeting/banquet facilities
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓Key access
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Heating
- ✓Lift / Elevator
- ✓Non-smoking throughout
- ✓Shared lounge/TV area
More
- ✓Pets allowed
- ✓Hiking
- ✓Express check-in/check-out
- ✓Cycling
- ✓Facilities for disabled guests
- ✓Ironing service
- ✓Skiing
- ✓Packed lunches
- ✓Ski storage
- ✓Solarium
- ✓Private check-in/check-out
- ✓Designated smoking area
- ✓Special diet menus - on request
- ✓Allergy-free room
- ✓Lockers
- ✓Kid-friendly buffet
- ✓Wine/champagne
- ✓Fruits
- ✓Personal trainer
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Property cleaned by professional cleaning companies
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Key card access
- ✓Tour/class on local culture
- ✓Broadcast Live sport events
- ✓Happy hour
Location
Av. Santa María, 1742, Santiago