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Shangri-La Hangzhou

β˜…β˜…β˜…β˜…β˜… Β· 78 Beishan Road, Hangzhou Β·

About this hotel

Luxurious Lakeside Retreat

Dining Options: Indulge in a variety of culinary delights with 3 dining options available at the hotel.

Modern Amenities: Stay connected with the latest technology as the hotel is covered with 5G network signals and offers free in-room internet.

Convenience and Comfort: Enjoy stunning views of Baoshi mountain or gardens from air-conditioned rooms equipped with modern amenities like a flat-screen TV, minibar, and personal safes.

Experience luxury and convenience at Shangri-La Hangzhou. Book your stay now for a memorable lakeside getaway.

What guests say

Fabulous 8.2/10 Β· summarised by AI from 193 reviews
πŸ‘ Great locationπŸ‘ Helpful service
  • ⚠️ Old facilities
  • ⚠️ Cleanliness issues
Cleanliness
7.5
Service
9.5
Location
9.5
Room Quality
7.5
Amenities
7.5
Value for Money
7.0
Food and Beverage
8.5
Overall Experience
8.7

Policies & good to know

Children welcomeNo petsParking: FREE

Children & extra beds

  • Children and extra bed policy: Children of any age are allowed. Children up to and including 1 year old stay for free when using an available cot. Children up to and including 6 years old stay for free when using an existing bed. Children from 7 years old to 12 years old stay for CNYΒ 104 per person per night when using an existing bed. Children up to and including 17 years old stay for CNYΒ 350 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Pets

  • Pets: Pets are not allowed.

Other

  • Parking: Free private parking is possible on site (reservation is not needed).
  • Internet: Wired internet is available in the hotel rooms and is free of charge.

Amenities (84)

Internet

  • βœ“WiFi available

Fitness & activities

  • βœ“Fitness facilities
  • βœ“Fitness center
  • βœ“Bike tours

Food & drink

  • βœ“Restaurant
  • βœ“Room service
  • βœ“Breakfast in the room
  • βœ“Snack bar
  • βœ“Physical distancing in dining areas
  • βœ“Screens / Barriers between staff and guests for safety
  • βœ“Mobile app for room service

Parking & transport

  • βœ“Parking
  • βœ“Free Parking
  • βœ“Airport shuttle
  • βœ“Car hire
  • βœ“Private parking
  • βœ“Airport shuttle (additional charge)
  • βœ“Shuttle service (additional charge)
  • βœ“Airport drop off
  • βœ“Airport pick up
  • βœ“Shuttle service

Beach & outdoors

  • βœ“Terrace
  • βœ“Garden
  • βœ“Sun terrace
  • βœ“Outdoor furniture

Family

  • βœ“Family rooms

Services

  • βœ“24-hour front desk
  • βœ“Laundry
  • βœ“Luggage storage
  • βœ“Tour desk
  • βœ“Dry cleaning
  • βœ“Currency exchange
  • βœ“Daily housekeeping
  • βœ“Concierge service
  • βœ“Grocery deliveries
  • βœ“Laundry washed per local authority guidelines

Business

  • βœ“Business center
  • βœ“Fax/photocopying
  • βœ“Meeting/banquet facilities

Accessibility

  • βœ“Wheelchair accessible

Safety & security

  • βœ“Safety deposit box
  • βœ“Staff adhere to local safety protocols
  • βœ“Fire extinguishers
  • βœ“First aid kit available
  • βœ“Smoke alarms
  • βœ“CCTV outside property
  • βœ“CCTV in common areas
  • βœ“24-hour security
  • βœ“Security alarm

Comfort

  • βœ“Non-smoking rooms
  • βœ“Air conditioning
  • βœ“Heating
  • βœ“Lift / Elevator
  • βœ“Soundproof rooms
  • βœ“Non-smoking throughout

More

  • βœ“Express check-in/check-out
  • βœ“Cycling
  • βœ“Facilities for disabled guests
  • βœ“Ironing service
  • βœ“Packed lunches
  • βœ“Private check-in/check-out
  • βœ“Designated smoking area
  • βœ“Special diet menus - on request
  • βœ“ATM/cash machine on site
  • βœ“Toilet with grab rails
  • βœ“Kid-friendly buffet
  • βœ“Lower bathroom sink
  • βœ“Higher level toilet
  • βœ“Wine/champagne
  • βœ“Fruits
  • βœ“Guest rooms disinfected between stays
  • βœ“Cleaning standards that are effective against Coronavirus
  • βœ“Physical distancing rules followed
  • βœ“Hand sanitizer in guest room and key areas
  • βœ“Cashless payment available
  • βœ“Sanitized tableware & silverware
  • βœ“Invoice provided
  • βœ“Guests can opt-out any cleaning services during stay
  • βœ“Guest room sealed after cleaning
  • βœ“Property cleaned by professional cleaning companies
  • βœ“Food delivered to guest room
  • βœ“Process in place to check health of guests
  • βœ“Key card access
  • βœ“Happy hour

Location

78 Beishan Road, Hangzhou

Book your stay

Your stay

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Check-in from 02:00 PM until 12:00 AM
Check-out by 12:00 PM
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