Serenity Hotel Boutique By Alsol
+73 photosAbout this hotel
Luxurious Accommodation
Serenity Grand Suites Hotel Boutique in Playa del Carmen offers 5-star luxury with air-conditioned rooms, free WiFi, and private parking. Each room features modern amenities like a flat-screen TV and a safety deposit box. Some rooms even include a kitchen for added convenience.
Exceptional Services
Guests can enjoy a 24-hour front desk, concierge service, and currency exchange. The hotel also provides room service and a delicious à la carte or American breakfast. With a restaurant offering Mexican cuisine and special dietary options, your culinary desires are sure to be satisfied.
Prime Location
Perfectly located near Playa del Carmen Beach and other popular attractions, Serenity Grand Suites Hotel Boutique is the ideal choice for travelers. Plus, with a paid airport shuttle service, your journey to and from the airport is made effortless.
Book your stay at Serenity Grand Suites Hotel Boutique for a truly unforgettable experience.
What guests say
Fabulous 8.4/10 · summarised by AI from 47 reviews- ⚠️ Low water pressure
- ⚠️ Limited breakfast options
- ⚠️ Complaints about cleanliness
Policies & good to know
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 5 years old stay for free when using an existing bed. Children from 6 years old to 11 years old stay for US$15 per person per night when using an existing bed. Children from 12 years old to 17 years old stay for US$25 per person per night when using an existing bed. You haven't added any cots. You haven't added any extra beds. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
- Pets: Pets are allowed. Charges may be applicable.
Other
- Internet: WiFi is available in all areas and is free of charge.
- Parking: Private parking is possible on site (reservation is not possible) and costs USD 15 per day.
Amenities (78)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Massage services
- ✓Spa/wellness center
- ✓Outdoor pool
- ✓Rooftop pool
Food & drink
- ✓Restaurant
- ✓Room service
- ✓Bar
- ✓Kid meals
- ✓Snack bar
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
- ✓Breakfast takeaway containers
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Airport shuttle
- ✓Car hire
- ✓Private parking
- ✓Airport shuttle (additional charge)
- ✓Parking garage
- ✓Shuttle service (additional charge)
- ✓Airport drop off
- ✓Airport pick up
- ✓Shuttle service
Beach & outdoors
- ✓Terrace
- ✓Sun terrace
- ✓Outdoor furniture
- ✓Sun loungers or beach chairs
- ✓Sun umbrellas
Family
- ✓Family rooms
Services
- ✓Luggage storage
- ✓Tour desk
- ✓Currency exchange
- ✓Daily housekeeping
- ✓Concierge service
- ✓Laundry washed per local authority guidelines
Business
- ✓Business center
- ✓Fax/photocopying
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Lift / Elevator
More
- ✓Pets allowed
- ✓Packed lunches
- ✓Private check-in/check-out
- ✓Designated smoking area
- ✓Evening entertainment
- ✓Public Bath
- ✓Nightclub/DJ
- ✓Wine/champagne
- ✓Fruits
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Property cleaned by professional cleaning companies
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Key card access
- ✓Live music/performance
Location
10 Avenida Norte y calle 40 Norte Mz 150, lt 20, 21 y 22, Playa del Carmen