SERENADA
· Calle 38 Norte, Playa del Carmen
+10 photosAbout this hotel
Rooftop Pool and Garden Oasis
Enjoy a relaxing day at SERENADA's rooftop pool overlooking the city, or unwind in the tranquil garden setting.
Family-Friendly Amenities
With a children's playground and indoor play area, families will find plenty of entertainment options during their stay.
Convenient Location and Modern Comfort
Centrally located, each unit at SERENADA offers modern amenities including a fully equipped kitchen, flat-screen TV with streaming services, and a private bathroom with a hot tub.
Experience the perfect blend of comfort and convenience at SERENADA. Book your stay now to enjoy a memorable vacation in Playa del Carmen.
Policies & good to know
No childrenNo pets
Amenities (67)
Internet
- ✓Free wired internet
- ✓Internet access
Pool & wellness
- ✓Hot tub/Jacuzzi
- ✓Infinity pool
- ✓Fence around pool
- ✓Free pool cabanas
- ✓Exercise/lap pool
Fitness & activities
- ✓Fitness facilities (surcharge)
- ✓Golfing on site
- ✓Bicycle-friendly property
Food & drink
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
- ✓Mobile app for room service
Parking & transport
- ✓Offsite parking discounted rates available
- ✓Parking
- ✓Self parking (surcharge)
Beach & outdoors
- ✓Terrace
- ✓Outdoor furniture
- ✓Beach umbrellas
- ✓Japanese garden
- ✓Rooftop garden
Family
- ✓Family rooms
- ✓Playground on site
Services
- ✓Tour desk
- ✓Concierge service
- ✓Front desk (limited hours)
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓CCTV outside property
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Lift / Elevator
- ✓Soundproof rooms
- ✓Non-smoking throughout
- ✓Television in common areas
More
- ✓Clubhouse
- ✓Pets allowed
- ✓Express check-in/check-out
- ✓Private check-in/check-out
- ✓Shallow end
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Property cleaned by professional cleaning companies
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Key card access
- ✓Pub crawls
- ✓Express check-in
- ✓Swimming nearby
Location
Calle 38 Norte, Playa del Carmen
Book your stay
Your stay
No dates selected.
Check-in from 03:00 PM until 06:00 PM
Check-out by 11:00 AM