Río Serrano Hotel + Spa
★★★★ · Sector Río Serrano, Torres del Paine ·
+73 photosAbout this hotel
Scenic Views and Culinary Delights
Hotel Río Serrano, located in Torres del Paine, offers picturesque views of the Paine Massif from fully carpeted rooms with large windows. Indulge in regional specialties and fine wines at the on-site restaurant and bar.
Adventure and Exploration
Embark on boat trips, hiking, and horseback riding activities while staying at the hotel. Choose from a variety of excursions to explore the surrounding areas.
Convenience and Comfort
Enjoy complimentary buffet breakfast and opt for all-inclusive rates for added convenience. Benefit from amenities like free WiFi in common areas, shuttle services, and free parking. Upgrade to premium wireless connection for a seamless stay.
Book now to experience the beauty and adventure of Torres del Paine at Hotel Río Serrano.
What guests say
Superb 9.4/10 · summarised by AI from 967 reviews👍 Excellent location👍 Friendly staff👍 High-quality food
- ⚠️ Small gym
- ⚠️ Inconsistent service response times
Policies & good to know
Children welcomeNo petsParking: FREE
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 2 years old stay for free when using an existing bed. Children from 3 years old to 11 years old stay for US$305 per person per night when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
- Pets: Pets are not allowed.
Other
- Parking: Free private parking is possible on site (reservation is not needed).
- Internet: WiFi is available in all areas and is free of charge.
Amenities (96)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Sauna
- ✓Massage services
- ✓Spa/wellness center
- ✓Indoor pool
- ✓Spa/wellness center services
- ✓Steam room
- ✓Fitness/spa locker rooms
Fitness & activities
- ✓Fitness facilities
- ✓Fitness center
- ✓Games room
- ✓Billiards
- ✓Board games/puzzles
Food & drink
- ✓Restaurant
- ✓BBQ facilities
- ✓Kid meals
- ✓Coffee Shop on site
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
- ✓Breakfast takeaway containers
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Airport shuttle
- ✓Private parking
- ✓Accessible parking
- ✓Airport shuttle (additional charge)
- ✓Shuttle service (additional charge)
- ✓Airport drop off
- ✓Airport pick up
- ✓Shuttle service
Beach & outdoors
- ✓Terrace
- ✓Garden
- ✓Sun terrace
- ✓Outdoor furniture
- ✓Sun loungers or beach chairs
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Luggage storage
- ✓Tour desk
- ✓Daily housekeeping
- ✓Concierge service
- ✓Laundry washed per local authority guidelines
Business
- ✓Fax/photocopying
- ✓Meeting/banquet facilities
Accessibility
- ✓Wheelchair accessible
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
Comfort
- ✓Non-smoking rooms
- ✓Heating
- ✓Lift / Elevator
- ✓Non-smoking throughout
- ✓Shared lounge/TV area
More
- ✓Hiking
- ✓Fishing
- ✓Express check-in/check-out
- ✓Horse riding
- ✓Facilities for disabled guests
- ✓Packed lunches
- ✓Private check-in/check-out
- ✓Special diet menus - on request
- ✓Allergy-free room
- ✓Toilet with grab rails
- ✓Indoor play area
- ✓Public Bath
- ✓Wine/champagne
- ✓Fruits
- ✓Beauty Services
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Process in place to check health of guests
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Thermometers for guests provided by property
- ✓Key card access
- ✓Tour/class on local culture
- ✓Live music/performance
- ✓Broadcast Live sport events
- ✓Temporary art galleries
- ✓Movie nights
Location
Sector Río Serrano, Torres del Paine
Book your stay
Your stay
No dates selected.
Check-in from 04:00 PM until 12:00 AM
Check-out by 12:00 PM