Luxurious Spa and Wellness Centre Indulge in relaxation at our spa and wellness centre, perfect for unwinding after a day of exploring Kumamoto. Enjoy rejuvenating treatments and pamper yourself in a tranquil setting.
Delicious Dining Options Savor exquisite meals at our on-site restaurant, offering a diverse menu to please every palate. Start your day with a scrumptious continental breakfast served fresh every morning.
Family-Friendly Amenities Families are warmly welcomed with our children's amenities, available at the front desk free of charge. Create unforgettable memories with your loved ones during your stay at REF Kumamoto by VESSEL HOTELS.
Book now for a memorable stay at REF Kumamoto by VESSEL HOTELS, where luxury and comfort await you.
What guests say
Fabulous 8.9/10 Β· summarised by AI from 1,929 reviews
π Excellent foodπ Great locationπ Helpful staff
β οΈ Small rooms
β οΈ Limited facilities usage info
Cleanliness
8.5
Service
9.3
Location
9.2
Room Quality
8.2
Amenities
8.9
Value for Money
8.7
Food and Beverage
9.4
Overall Experience
8.9
Policies & good to know
Children welcomeNo pets
Children & extra beds
Children and extra bed policy: Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Pets
Pets: Pets are not allowed.
Other
Internet: WiFi is available in all areas and is free of charge.
Parking: Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1200 per day.
Amenities (57)
Internet
βWiFi available
βFree WiFi
Pool & wellness
βSauna
βMassage services
βSpa/wellness center
βFitness/spa locker rooms
Food & drink
βVending machine - drinks
βPhysical distancing in dining areas
βBreakfast takeaway containers
Parking & transport
βParking
βAccessible parking
βParking garage
Services
β24-hour front desk
βLaundry
βLuggage storage
βDry cleaning
βDaily housekeeping
βLaundry washed per local authority guidelines
Business
βFax/photocopying
Accessibility
βWheelchair accessible
Safety & security
βStaff adhere to local safety protocols
βFire extinguishers
βFirst aid kit available
βSmoke alarms
β24-hour security
βSecurity alarm
Comfort
βNon-smoking rooms
βAir conditioning
βHeating
βLift / Elevator
βNon-smoking throughout
βShared lounge/TV area
More
βExpress check-in/check-out
βFacilities for disabled guests
βIroning service
βDesignated smoking area
βToilet with grab rails
βKid-friendly buffet
βOpen-air bath
βPublic Bath
βEmergency cord in bathroom
βStrollers
βGuest rooms disinfected between stays
βCleaning standards that are effective against Coronavirus
βPhysical distancing rules followed
βHand sanitizer in guest room and key areas
βCashless payment available
βSanitized tableware & silverware
βContactless check-in/check-out
βInvoice provided
βGuests can opt-out any cleaning services during stay
βGuest room sealed after cleaning
βProperty cleaned by professional cleaning companies