Modern Accommodation with Free WiFi and Restaurant
Comfortable Rooms with Amenities The air-conditioned rooms at Quest Hotel Balikpapan by ASTON are equipped with flat-screen TVs, kettles, and private bathrooms with showers. Guests are provided with slippers and hair dryers for added comfort during their stay.
Convenient Facilities and Services Enjoy the on-site bar and free private parking at Quest Hotel Balikpapan. The 24-hour front desk ensures your needs are met promptly. Additionally, the hotel's proximity to E-Walk shopping mall and Sepinggan Airport offers convenience for travelers.
Book your stay at Quest Hotel Balikpapan by ASTON now for a modern and comfortable experience.
What guests say
Fabulous 8.1/10 Β· summarised by AI from 108 reviews
π Great locationπ Friendly staff
β οΈ Unprofessional service
β οΈ Cleanliness issues
Cleanliness
7.7
Service
7.2
Location
9.3
Room Quality
8.2
Amenities
8.2
Value for Money
7.7
Food and Beverage
8.2
Overall Experience
8.2
Policies & good to know
Children welcomeNo petsParking: FREE
Children & extra beds
Children and extra bed policy: Children of any age are allowed.
Children up to and including 5 years old stay for free when using an existing bed.
Children from 6 years old to 12 years old stay for RpΒ 50,000 per person per night when using an existing bed.
People no matter the age stay for RpΒ 300,000 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
Pets: Pets are not allowed.
Other
Parking: Free private parking is possible on site (reservation is not needed).
Internet: WiFi is available in all areas and is free of charge.
Amenities (56)
Internet
βWiFi available
βFree WiFi
Food & drink
βRestaurant
βPhysical distancing in dining areas
βScreens / Barriers between staff and guests for safety
βBreakfast takeaway containers
βMobile app for room service
Parking & transport
βParking
βFree Parking
βAirport shuttle
βPrivate parking
βStreet parking
βAirport shuttle (additional charge)
βAirport drop off
βAirport pick up
βShuttle service
Services
β24-hour front desk
βLaundry
βDry cleaning
βDaily housekeeping
βLaundry washed per local authority guidelines
Business
βBusiness center
βFax/photocopying
βMeeting/banquet facilities
Accessibility
βWheelchair accessible
Safety & security
βStaff adhere to local safety protocols
βFirst aid kit available
βSmoke alarms
βKey access
βCCTV in common areas
β24-hour security
βSecurity alarm
Comfort
βNon-smoking rooms
βAir conditioning
βLift / Elevator
βSoundproof rooms
More
βFacilities for disabled guests
βIroning service
βDesignated smoking area
βGuest rooms disinfected between stays
βCleaning standards that are effective against Coronavirus
βPhysical distancing rules followed
βHand sanitizer in guest room and key areas
βCashless payment available
βSanitized tableware & silverware
βContactless check-in/check-out
βGuests can opt-out any cleaning services during stay
βShared stationery like menus, pens are removed
βProperty cleaned by professional cleaning companies
βFood delivered to guest room
βProcess in place to check health of guests
βAccess to health care professionals
βFace masks for guests available
βDelivered food - securely covered
βThermometers for guests provided by property
βKey card access
Location
Jl. Jendral Sudirman, Balikpapan Super Blok No.H 11