Luxurious Accommodation Experience 5-star luxury at Pullman Rotorua, offering elegant rooms with free WiFi and 24-hour room service.
Convenient Amenities Enjoy the convenience of a fitness centre, private parking, and a 24-hour front desk at your disposal during your stay.
Prime Location Located just a short distance from Rotorua International Stadium and key attractions like Hell's Gate Thermal Park, Pullman Rotorua is the perfect base for exploring the beauty of Rotorua.
For an unforgettable stay in Rotorua, book your room at Pullman Rotorua now and indulge in luxury and convenience.
What guests say
Fabulous 8.3/10 Β· summarised by AI from 2,561 reviews
π Great locationπ Friendly staff
β οΈ Cleanliness issues
β οΈ Poor service at times
Cleanliness
7.9
Service
7.9
Location
9.4
Room Quality
8.4
Amenities
8.4
Value for Money
7.9
Food and Beverage
7.4
Overall Experience
8.9
Policies & good to know
Children welcomeNo pets
Children & extra beds
Children and extra bed policy: Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 10 years old stay for free when using an existing bed.
Children up to and including 10 years old stay for NZDΒ 130 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
Pets: Pets are not allowed.
Other
Internet: WiFi is available in all areas and is free of charge.
Groups: When booking more than 7 rooms, different policies and additional supplements may apply.
Parking: Private parking is possible on site (reservation is not needed) and costs NZD 59 per day.
Amenities (68)
Internet
βWiFi available
βFree WiFi
Pool & wellness
βMassage services
βSpa/wellness center
Fitness & activities
βFitness facilities
βFitness center
Food & drink
βRestaurant
βRoom service
βBar
βBreakfast in the room
βKid meals
βPhysical distancing in dining areas
βScreens / Barriers between staff and guests for safety
βBreakfast takeaway containers
βMobile app for room service
Parking & transport
βParking
βValet parking
βPrivate parking
βAccessible parking
βElectric vehicle charging station
Beach & outdoors
βOutdoor furniture
Family
βFamily rooms
Services
β24-hour front desk
βLaundry
βLuggage storage
βDry cleaning
βDaily housekeeping
βConcierge service
βLaundry washed per local authority guidelines
Business
βMeeting/banquet facilities
Accessibility
βWheelchair accessible
Safety & security
βSafety deposit box
βStaff adhere to local safety protocols
βFire extinguishers
βFirst aid kit available
βSmoke alarms
βCCTV outside property
βCCTV in common areas
Comfort
βNon-smoking rooms
βAir conditioning
βHeating
βLift / Elevator
βNon-smoking throughout
More
βExpress check-in/check-out
βFacilities for disabled guests
βIroning service
βPacked lunches
βSpecial diet menus - on request
βToilet with grab rails
βHigher level toilet
βWine/champagne
βGuest rooms disinfected between stays
βCleaning standards that are effective against Coronavirus
βPhysical distancing rules followed
βHand sanitizer in guest room and key areas
βCashless payment available
βSanitized tableware & silverware
βContactless check-in/check-out
βInvoice provided
βGuests can opt-out any cleaning services during stay
βGuest room sealed after cleaning
βProperty cleaned by professional cleaning companies