Polo 15
★★★ · Avenida 15 Mz 286 Lt 3, Entre Calle 52 Y 54, Playa del Carmen, QROO, 77728 ·
+73 photosAbout this hotel
Relax by the Outdoor Pool: Enjoy a refreshing dip in the outdoor pool or soak up the sun on a lounger by the poolside.
Modern Amenities: Stay connected with complimentary wireless internet access and unwind in rooms featuring flat-screen televisions and air conditioning.
Convenient Location: Explore Playa del Carmen's attractions with Mamitas Beach and Quinta Avenida just a short walk away.
Make Polo 15 your choice for a memorable stay in Playa del Carmen.
What guests say
Very good 7.8/10 · summarised by AI from 5 reviews👍 Clean rooms👍 Friendly staff👍 Great location
- ⚠️ Limited parking
- ⚠️ Expensive breakfast
- ⚠️ No spa services
Policies & good to know
No childrenNo pets
Children & extra beds
- Children and extra beds: No rollaway/extra beds available
- Children and extra beds: No cribs (infant beds) available
Pets
- Pets: Pets not allowed
- Pets: Service animals are exempt from fees/restrictions
- Pets: Service animals are allowed
Health, safety & sustainability
- Sustainability Certifications: Property confirms they are implementing guest safety measures
- General: Guest accommodation is sealed after cleaning
- Check-in & Check-out: Contactless check-out is available
- General: Gloves are available to guests
- General: Guests are provided with free hand sanitizer
- General: Staff temperature checks are conducted regularly
- General: Cashless transactions are available
- General: Masks are available to guests
- Guest type: Essential workers only - NO
- General: Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- General: Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- General: Staff wears personal protective equipment
- General: Temperature checks are available to guests
- General: Property is cleaned with disinfectant
- General: Reservation might be required for some facilities onsite
- General: Social distancing measures are in place
- General: Professional property host/manager
- General: Protective clothing is available to guests
- Check-in & Check-out: Contactless check-in is available
- Sustainability Certifications: Property confirms they are implementing enhanced cleaning measures
- General: Gap period enforced between guest stays - 24 hours
Other
- Accessibility: No elevators
Amenities (4)
Pool & wellness
- ✓Pool sun loungers
Parking & transport
- ✓Street parking
Accessibility
- ✓Wheelchair accessible
More
- ✓Designated smoking area
Location
Avenida 15 Mz 286 Lt 3, Entre Calle 52 Y 54, Playa del Carmen, QROO, 77728
Book your stay
Your stay
No dates selected.
Check-in from 03:00 PM until 09:30 PM
Check-out by 11:00 AM
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Good to know
- There is no front desk at this property.
- This property doesn't offer after-hours check-in.
- To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation.
- Guests must contact the property in advance for check-in instructions and key retrieval information.
- The host will greet guests on arrival.