Tranquil Garden Oasis Experience serenity at Plum House Otaru, a sustainable ryokan in Otaru with a beautiful garden view. Inner Courtyard Retreats Find peace in units overlooking the inner courtyard, each equipped with a private bathroom. Skiing Adventure Awaits Enjoy easy access to skiing with a ski pass sales point on-site. Immerse yourself in nature just steps away from Otaru Station. Book now for an unforgettable stay at Plum House Otaru.
What guests say
Fabulous 8.5/10 Β· summarised by AI from 966 reviews
π Friendly staffπ Good locationπ Cleanliness
β οΈ Poor wifi connection
β οΈ Privacy issues in the room
β οΈ Need for better soundproofing
Cleanliness
8.0
Service
8.8
Location
9.0
Room Quality
8.5
Amenities
8.2
Value for Money
8.6
Food and Beverage
8.5
Overall Experience
8.5
Policies & good to know
Children welcomeNo pets
Children & extra beds
Children and extra bed policy: Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds.
Pets
Pets: Pets are not allowed.
Other
Internet: WiFi is available in the hotel rooms and is free of charge.
Parking: Private parking is possible at a location nearby (reservation is not needed) and charges may be applicable.
Amenities (45)
Internet
βWiFi available
βFree WiFi
Pool & wellness
βHot tub/Jacuzzi
Food & drink
βPhysical distancing in dining areas
βScreens / Barriers between staff and guests for safety
βBreakfast takeaway containers
Parking & transport
βParking
βPrivate parking
Beach & outdoors
βTerrace
βGarden
βSun terrace
Family
βFamily rooms
Services
βLuggage storage
βLaundry washed per local authority guidelines
Safety & security
βStaff adhere to local safety protocols
βFire extinguishers
βFirst aid kit available
βSmoke alarms
βKey access
βCCTV in common areas
βSecurity alarm
Comfort
βNon-smoking rooms
βAir conditioning
βHeating
βNon-smoking throughout
βShared lounge/TV area
More
βExpress check-in/check-out
βSkiing
βDesignated smoking area
βPublic Bath
βSki pass vendor
βGuest rooms disinfected between stays
βCleaning standards that are effective against Coronavirus
βPhysical distancing rules followed
βHand sanitizer in guest room and key areas
βSanitized tableware & silverware
βContactless check-in/check-out
βInvoice provided
βGuests can opt-out any cleaning services during stay