Playa Caracol Hotel & Spa
+66 photosAbout this hotel
Beachfront Paradise in Boca del Río
Luxurious Spa and Wellness Amenities
Indulge in a variety of massage and beauty treatments at Playa Caracol Spa, from unique options like snail massages to classic hot stone therapy. Keep up with your fitness routine at the on-site fitness center or unwind in the outdoor hot tub.
Elegant Rooms with Spectacular Views
Relax in air-conditioned rooms with free Wi-Fi, each offering picturesque pool or sea views. Admire the elegant decor with tiled floors and modern furnishings, and step out onto your private balcony or patio to soak in the scenery.
Culinary Delights and Entertainment
Savor traditional regional and national dishes at Playa Caracol Restaurant, or enjoy a refreshing cocktail at the poolside bar. Unwind at the lobby bar while catching live sporting events on TV.
Experience the best of Boca del Río with Playa Caracol Hotel & Spa. Book now to create unforgettable memories by the beach.
What guests say
Fabulous 8.2/10 · summarised by AI from 918 reviews- ⚠️ Cleanliness issues
- ⚠️ Maintenance required
- ⚠️ Food quality criticism
Policies & good to know
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 2 years old stay for MXN 350 per person per night when using an available cot. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
- Pets: Pets are not allowed.
Other
- Parking: Free private parking is possible on site (reservation is not needed).
- Internet: WiFi is available in all areas and is free of charge.
Amenities (90)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Hot tub/Jacuzzi
- ✓Massage services
- ✓Spa/wellness center
- ✓Outdoor pool
- ✓Outdoor pool - seasonal
- ✓Kids' pool
Fitness & activities
- ✓Fitness facilities
- ✓Fitness center
- ✓Board games/puzzles
Food & drink
- ✓Restaurant
- ✓Room service
- ✓Bar
- ✓Breakfast in the room
- ✓Kid meals
- ✓Snack bar
- ✓Coffee Shop on site
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
- ✓Breakfast takeaway containers
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Car hire
- ✓Valet parking
- ✓Private parking
Beach & outdoors
- ✓Terrace
- ✓Garden
- ✓Sun terrace
- ✓Beachfront
- ✓Kids' outdoor play equipment
- ✓Private beach area
- ✓Outdoor furniture
- ✓Sun loungers or beach chairs
- ✓Sun umbrellas
- ✓Beach
Family
- ✓Children's playground
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Luggage storage
- ✓Tour desk
- ✓Dry cleaning
- ✓Currency exchange
- ✓Daily housekeeping
- ✓Concierge service
- ✓Laundry washed per local authority guidelines
Business
- ✓Fax/photocopying
- ✓Meeting/banquet facilities
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Lift / Elevator
- ✓Non-smoking throughout
More
- ✓Express check-in/check-out
- ✓Facilities for disabled guests
- ✓Ironing service
- ✓Packed lunches
- ✓Private check-in/check-out
- ✓Designated smoking area
- ✓Special diet menus - on request
- ✓Hot spring bath
- ✓Wine/champagne
- ✓Fruits
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Property cleaned by professional cleaning companies
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Thermometers for guests provided by property
- ✓Key card access
Location
Avenida Mocambo 526, Veracruz