Phoenix Palace Hotel Hanoi
+54 photosAbout this hotel
Convenient Location in Hanoi's Old Quarter
Phoenix Palace Hotel Hanoi offers spacious rooms with city views, big windows, and free WiFi. Situated near St Joseph's Cathedral and just a short drive from Hoan Kiem Lake and Hanoi Night Market, the hotel is perfect for exploring the lively Old Quarter.
Comfortable Accommodation with Modern Amenities
The soundproofed rooms at Phoenix Palace Hotel Hanoi feature flat-screen TVs, tea/coffee makers, and fridges. Guests can enjoy attached bathrooms and some rooms even boast private balconies for a relaxing stay.
Exceptional Services for a Memorable Stay
Enjoy travel services such as tour arrangements and flight bookings, along with convenient amenities like currency exchange, car rentals, and 24-hour room service. Make the most of your visit to Hanoi with a stay at Phoenix Palace Hotel Hanoi.
Book your stay now to experience the best of Hanoi at Phoenix Palace Hotel Hanoi!
What guests say
Superb 9.1/10 · summarised by AI from 212 reviews- ⚠️ Noise issues at night
- ⚠️ Cleanliness concerns
- ⚠️ Overcharging for services
Policies & good to know
Amenities (72)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Spa/wellness center
Fitness & activities
- ✓Bike tours
Food & drink
- ✓Room service
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
- ✓Breakfast takeaway containers
- ✓Mobile app for room service
Parking & transport
- ✓Parking
- ✓Airport shuttle
- ✓Car hire
- ✓Valet parking
- ✓Accessible parking
- ✓Street parking
- ✓Airport shuttle (additional charge)
- ✓Shuttle service (additional charge)
- ✓Airport drop off
- ✓Airport pick up
- ✓Shuttle service
Beach & outdoors
- ✓Terrace
- ✓Outdoor furniture
Family
- ✓Family rooms
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Luggage storage
- ✓Tour desk
- ✓Dry cleaning
- ✓Currency exchange
- ✓Daily housekeeping
- ✓Concierge service
- ✓Public transport tickets
- ✓Laundry washed per local authority guidelines
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓Key access
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Lift / Elevator
- ✓Soundproof rooms
- ✓Non-smoking throughout
- ✓Shared lounge/TV area
More
- ✓Express check-in/check-out
- ✓Ironing service
- ✓Private check-in/check-out
- ✓Designated smoking area
- ✓Lockers
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Thermometers for guests provided by property
- ✓Walking tours
- ✓Key card access
- ✓Tour/class on local culture
- ✓Cooking class
Location
27 Phu Doan Street, Hanoi