Phoenix
+71 photosAbout this hotel
Luxurious Accommodation with Stunning Sea Views
Unwind in Nature's Beauty
Escape to Phoenix in Tulum and indulge in the lush garden surroundings, steps away from the pristine South Tulum Beach. Relax on your private balcony overlooking the turquoise sea or savor a delicious meal at the on-site restaurant.
Endless Adventure Awaits
Embark on thrilling adventures with hiking, snorkeling, and canoeing activities available for guests. Discover the wonders of Tulum, from the ancient archaeological site to the breathtaking Sian Ka´an Biosphere Reserve.
Exceptional Service and Amenities
Enjoy top-notch services including a 24-hour front desk, airport transfers, and complimentary WiFi. Wake up to a delightful continental breakfast before starting your day in paradise at Phoenix.
Book your stay now and experience the perfect blend of luxury and nature at Phoenix in Tulum!
What guests say
- ⚠️ Non-existent hotel at the provided address caused major inconvenience and disappointment.
Policies & good to know
Amenities (105)
Internet
- ✓Free wired internet
- ✓Internet access
Pool & wellness
- ✓Health or beauty spa nearby
- ✓Sauna
- ✓Massage services
- ✓Spa/wellness center services
- ✓Pool sun loungers
- ✓Spa tub (surcharge)
Fitness & activities
- ✓Board games/puzzles
- ✓Golfing on site
- ✓Scuba diving on site
- ✓Snorkeling on site
- ✓Beach yoga on site
- ✓Water sports equipment
- ✓Bicycle-friendly property
Food & drink
- ✓Restaurant
- ✓Room service
- ✓BBQ facilities
- ✓Kid meals
- ✓Coffee Shop on site
- ✓Physical distancing in dining areas
- ✓Hosted evening meal (reserve)
Parking & transport
- ✓Offsite parking discounted rates available
- ✓Parking
- ✓Car hire
- ✓Shuttle service (additional charge)
- ✓Self parking (surcharge)
- ✓Airport transportation - pickup (surcharge)
- ✓Airport transportation - drop-off (surcharge)
- ✓Accessible shuttle
- ✓No accessible shuttle
- ✓Accessible train station shuttle
- ✓No accessible train station shuttle
Beach & outdoors
- ✓Terrace
- ✓Outdoor furniture
- ✓Beach umbrellas
- ✓Private picnics
- ✓Japanese garden
- ✓Beach toys
Family
- ✓Supervised childcare/activities
Services
- ✓Luggage storage
- ✓Tour desk
- ✓Currency exchange
- ✓Concierge service
- ✓Public transport tickets
- ✓Front desk (limited hours)
- ✓Housekeeping on request
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓CCTV outside property
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Non-smoking throughout
- ✓Television in common areas
More
- ✓Guest education on local ecosystems and culture
- ✓Pets allowed
- ✓Express check-in/check-out
- ✓Ironing service
- ✓Packed lunches
- ✓Private check-in/check-out
- ✓Evening entertainment
- ✓Public Bath
- ✓Fruits
- ✓Beauty Services
- ✓Manicure
- ✓Pedicure
- ✓Personal trainer
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Thermometers for guests provided by property
- ✓Broadcast Live sport events
- ✓Pub crawls
- ✓Happy hour
- ✓Cooking class
- ✓Aerobics
- ✓Express check-in
- ✓Concerts/live shows
- ✓Wine release events
- ✓Reception hall
- ✓Fishing nearby
- ✓Charcoal grill
- ✓Vegetarian menu options available
- ✓Paddle boating nearby
Location
Carretera Tulum-Boca Paila km 12 SIan kaan