Phoenix Hotel Ha Long
+73 photosAbout this hotel
Luxurious Accommodation
Phoenix Hotel Ha Long offers air-conditioned rooms with modern amenities like a flat-screen TV, minibar, and private bathroom. The rooms are elegantly designed for a comfortable stay.
Convenient Facilities
Guests can enjoy free bikes to explore the area, free private parking, and a 24-hour front desk for assistance. The hotel also provides airport transfers, room service, and free WiFi for added convenience.
Prime Location
Located just 1.8 km from Marina Bay Beach, with Bai Chay Beach and Ha Long Queen Cable Car nearby, Phoenix Hotel Ha Long is the perfect choice for travelers seeking a blend of relaxation and adventure.
Experience luxury and convenience at Phoenix Hotel Ha Long. Book your stay now for an unforgettable experience.
What guests say
Very good 7.3/10 · summarised by AI from 10 reviews- ⚠️ Incompetent personnel
Policies & good to know
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 5 years old stay for free when using an existing bed. People no matter the age stay for VND 500,000 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
- Pets: Pets are not allowed.
Other
- Internet: WiFi is available in public areas and is free of charge.
- Parking: Free private parking is possible on site (reservation is needed).
Amenities (62)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Massage services
- ✓Spa/wellness center
Fitness & activities
- ✓Bike tours
Food & drink
- ✓Restaurant
- ✓Room service
- ✓Bar
- ✓Breakfast takeaway containers
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Airport shuttle
- ✓Car hire
- ✓Private parking
- ✓Airport shuttle (additional charge)
- ✓Parking garage
- ✓Shuttle service (additional charge)
- ✓Shuttle service
Beach & outdoors
- ✓Terrace
- ✓Outdoor furniture
- ✓Outdoor fireplace
Family
- ✓Family rooms
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Luggage storage
- ✓Tour desk
- ✓Dry cleaning
- ✓Currency exchange
- ✓Daily housekeeping
- ✓Concierge service
- ✓Laundry washed per local authority guidelines
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓Key access
- ✓CCTV in common areas
- ✓24-hour security
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Lift / Elevator
- ✓Soundproof rooms
More
- ✓Express check-in/check-out
- ✓Ironing service
- ✓Designated smoking area
- ✓Minimarket on site
- ✓Lockers
- ✓Cleaning standards that are effective against Coronavirus
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Property cleaned by professional cleaning companies
- ✓Food delivered to guest room
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Walking tours
- ✓Key card access
- ✓Tour/class on local culture
- ✓Cooking class
Location
01 Phan Bội Châu, Tổ 5, Khu 9, Phường Bãi Cháy, TP. Hạ Long, Tỉnh Quảng Ninh, Ha Long