Phoenix Chalets by HHG
+73 photosAbout this hotel
Luxurious Chalet-Style Accommodation
PHOENIX CHALETS by Hakuba Hotel Group, centrally located in Hakuba Village, offers luxurious chalet-style accommodation with free Wi-Fi and a fully equipped kitchen. The property is a short walk from Happoone Ski Resort and a quick drive from JR Hakuba Train Station.
Relaxation and Convenience
Guests can unwind in the hot bath or sauna, take advantage of the luggage storage, and even rent ski equipment on-site. The living room boasts a flat-screen TV, and the kitchen includes modern appliances for convenience.
Nearby Attractions
Conveniently located, the hotel is a short drive from Happo Onsen Hot Spring and Hakuba Village Olympic Memorial Hall. Explore the surroundings and indulge in the local attractions during your stay.
Book your stay at PHOENIX CHALETS for a luxurious and convenient Hakuba experience.
What guests say
Superb 9.2/10 · summarised by AI from 47 reviews- ⚠️ Narrow shower partition
- ⚠️ Whirlpool not functioning
Policies & good to know
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 3 years old stay for ¥3,500 per person per night when using an available cot. Children up to and including 2 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
- Pets: Pets are not allowed.
Other
- Parking: Free private parking is possible on site (reservation is not needed).
- Internet: WiFi is available in all areas and is free of charge.
Amenities (58)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Massage services
Fitness & activities
- ✓Tennis court
Food & drink
- ✓Restaurant
- ✓BBQ facilities
- ✓Bar
- ✓Coffee Shop on site
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
- ✓Breakfast takeaway containers
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Private parking
- ✓Shuttle service (free)
- ✓Shuttle service
Beach & outdoors
- ✓Sun terrace
- ✓Outdoor furniture
Services
- ✓Laundry
- ✓Luggage storage
- ✓Concierge service
- ✓Grocery deliveries
- ✓Laundry washed per local authority guidelines
Safety & security
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Heating
- ✓Non-smoking throughout
More
- ✓Hiking
- ✓Fishing
- ✓Cycling
- ✓Canoeing
- ✓Skiing
- ✓Ski storage
- ✓Designated smoking area
- ✓Special diet menus - on request
- ✓Public Bath
- ✓Ski school
- ✓Ski-to-door access
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Guest room sealed after cleaning
- ✓Property cleaned by professional cleaning companies
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Delivered food - securely covered
- ✓Happy hour
- ✓Cooking class
Location
Hokujo 4690-2, Hakuba