Phoenix by Kan
★★★ · Carr. Tulum - Boca Paila Km 11, Sian Kaan, Tulum, QROO, 77780 ·
+29 photosAbout this hotel
Luxurious Spa Services
Indulge in massages, body treatments, and facials to relax and rejuvenate during your stay.
Exclusive Beach Access
Enjoy the private beach and take in the beautiful surroundings or opt for a leisurely bike ride with our available rentals.
Delicious Dining and Drinks
Savor a satisfying meal at the restaurant and unwind with your favorite drink at the bar/lounge. Don't miss the complimentary continental breakfast served daily.
To experience all this and more, book your stay at Phoenix by Kan and immerse yourself in luxury and relaxation amidst the stunning beauty of Tulum.
Policies & good to know
No childrenNo pets
Pets
- Pets: Pets not allowed
- Pets: Service animals are exempt from fees/restrictions
- Pets: Service animals are allowed
Health, safety & sustainability
- Sustainability Certifications: Property confirms they are implementing guest safety measures
- General: Guests are provided with free hand sanitizer
- General: Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- General: Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- General: Staff wears personal protective equipment
- General: Property is cleaned with disinfectant
- General: Professional property host/manager
- Sustainability Certifications: Property confirms they are implementing enhanced cleaning measures
- General: Commonly-touched surfaces are cleaned with disinfectant
- Health & Safety: Property does not require health documentation at check-in
- General: Shield between guests and staff in main contact areas
Other
- Accessibility: No elevators
- Covid: Property does not offer onsite COVID-19 testing
Amenities (21)
Internet
- ✓Free WiFi
Food & drink
- ✓Free breakfast
- ✓Continental breakfast
- ✓Free continental breakfast
- ✓Couples/private dining
Parking & transport
- ✓Free self parking
Beach & outdoors
- ✓Terrace
- ✓Garden
- ✓On private beach
Family
- ✓Ecotours nearby
Services
- ✓Luggage storage
- ✓Concierge service
- ✓Front desk (limited hours)
- ✓Tours/ticket assistance
Accessibility
- ✓Wheelchair accessible
Safety & security
- ✓Smoke-free property
More
- ✓Scooter/moped rentals on site
- ✓Walkway to water
- ✓Change of towels (on request)
- ✓Change of bed sheets (on request)
Location
Carr. Tulum - Boca Paila Km 11, Sian Kaan, Tulum, QROO, 77780
Book your stay
Your stay
No dates selected.
Check-in from 03:00 PM until 11:00 PM
Check-out by 11:30 AM
✎ Edit stay
Good to know
- The front desk is open daily from 9:00 AM - 5:00 PM.
- To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation.
- If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation.
- Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information.
- The front desk is staffed during limited hours.