β β β Β· Kukulcan Blvd., Km. 12.5, Lote 18, Fracc. 1-B, Zona Hotelera, Cancun, QROO, 77500 Β·
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About this hotel
Spa and Beach Relaxation Indulge in a soothing massage at the spa and enjoy the private beach after a swim in one of the 2 outdoor pools.
All-Inclusive Dining Experience Relish delicious meals at one of the 4 restaurants, grab a drink at multiple bars, and start your day with a complimentary buffet breakfast.
Convenient Amenities Benefit from complimentary Wi-Fi, concierge services, and supervised childcare. Other amenities include dry cleaning, a 24-hour front desk, and multilingual staff.
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What guests say
Fabulous 8.0/10 Β· summarised by AI from 272 reviews
π Friendly serviceπ Beautiful location
β οΈ Room maintenance issues
β οΈ Understaffed services
Cleanliness
7.5
Service
9.0
Location
8.5
Room Quality
7.0
Amenities
8.0
Value for Money
8.0
Food and Beverage
8.0
Overall Experience
8.0
Policies & good to know
No childrenNo pets
Children & extra beds
Children and extra beds: No rollaway/extra beds available
Pets
Pets: Pets not allowed
Health, safety & sustainability
General: Individually-wrapped food options are available for dinner
General: Gap period enforced between guest stays - 72 hours
Sustainability Certifications: Property confirms they are implementing guest safety measures
General: Individually-wrapped food options are available for breakfast
General: Individually-wrapped food options are available for lunch
General: Guest accommodation is sealed after cleaning
General: Guests are provided with free hand sanitizer
General: Staff temperature checks are conducted regularly
General: Cashless transactions are available
General: Masks are available to guests
General: Individually-wrapped food options are available
General: Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
General: Bed sheets and towels are washed at a temperature of at least 60Β°C/140Β°F
General: Staff wears personal protective equipment
General: Temperature checks are available to guests
General: Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
General: Food service has been amended for enhanced safety