Exquisite Accommodations: Immerse yourself in traditional Chinese décor surrounded by tranquil Oriental gardens. Each room at Pan Pacific Suzhou is equipped with modern amenities for a comfortable stay.
Relaxation and Recreation: Take a dip in one of the two swimming pools, unwind with a spa massage, or keep fit at the fitness centre. Explore the city with ease using the hotel's convenient ticket service and day trip arrangements.
Culinary Delights: Indulge in a variety of cuisines at the three upscale restaurants, including authentic Chinese dishes and a noodle restaurant. Start your day with a delicious buffet breakfast to fuel your adventures.
Experience luxury and convenience at Pan Pacific Suzhou - book your stay now for an unforgettable getaway!
What guests say
Superb 9.0/10 · summarised by AI from 1,514 reviews
👍 Friendly staff👍 Great location👍 Spacious rooms
⚠️ Cleanliness could improve
⚠️ Breakfast does not meet high expectations
Cleanliness
8.3
Service
9.3
Location
9.3
Room Quality
8.8
Amenities
8.8
Value for Money
9.3
Food and Beverage
8.8
Overall Experience
9.3
Policies & good to know
Children welcomeNo petsParking: FREE
Children & extra beds
Children and extra bed policy: Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for CNY 258 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
Pets: Pets are not allowed.
Other
Internet: WiFi is available in all areas and is free of charge.
Parking: Free private parking is possible at a location nearby (reservation is not needed).
Amenities (86)
Internet
✓WiFi available
✓Free WiFi
Pool & wellness
✓Swimming pool
✓Spa/wellness center
✓Outdoor pool
✓Outdoor pool - seasonal
✓Pool with view
✓Heated pool
✓Indoor pool
Fitness & activities
✓Fitness facilities
✓Fitness center
✓Tennis court
✓Mini golf
✓Billiards
✓Tennis equipment
✓Fitness classes
Food & drink
✓Restaurant
✓Room service
✓Kid meals
✓Vending machine - drinks
✓Vending machine - snacks
✓Physical distancing in dining areas
✓Screens / Barriers between staff and guests for safety
✓Breakfast takeaway containers
Parking & transport
✓Parking
✓Free Parking
✓Car hire
✓Private parking
✓Accessible parking
✓Parking garage
Beach & outdoors
✓Terrace
✓Garden
✓Sun terrace
✓Outdoor furniture
✓Sun loungers or beach chairs
Family
✓Family rooms
✓Kids' club
Services
✓24-hour front desk
✓Laundry
✓Luggage storage
✓Tour desk
✓Dry cleaning
✓Daily housekeeping
✓Concierge service
✓Public transport tickets
✓Laundry washed per local authority guidelines
Business
✓Business center
✓Fax/photocopying
✓Meeting/banquet facilities
Safety & security
✓Safety deposit box
✓Staff adhere to local safety protocols
✓Fire extinguishers
✓First aid kit available
✓Smoke alarms
✓CCTV outside property
✓CCTV in common areas
✓24-hour security
✓Security alarm
Comfort
✓Non-smoking rooms
✓Air conditioning
✓Lift / Elevator
✓Soundproof rooms
✓Non-smoking throughout
More
✓Express check-in/check-out
✓Facilities for disabled guests
✓Ironing service
✓Private check-in/check-out
✓Indoor play area
✓Wine/champagne
✓Personal trainer
✓Guest rooms disinfected between stays
✓Cleaning standards that are effective against Coronavirus
✓Physical distancing rules followed
✓Hand sanitizer in guest room and key areas
✓Cashless payment available
✓Sanitized tableware & silverware
✓Contactless check-in/check-out
✓Invoice provided
✓Guests can opt-out any cleaning services during stay