Palm Heights
★★★★★ · 747 West Bay Road, George Town ·
+73 photosAbout this hotel
Luxurious Beachfront Accommodation
Palm Heights in George Town offers a 5-star experience with free bikes, a sparkling outdoor pool, and a well-equipped fitness centre. Guests can unwind in the hot tub or dance the night away at the hotel's nightclub.
Gourmet Dining and Diverse Cuisine
Indulge in a delicious breakfast with various options at the property's restaurant, which serves Caribbean, Pizza, and Seafood dishes. Special dietary requests are catered to with vegetarian, dairy-free, and vegan choices available.
Exciting Activities and Multilingual Service
Enjoy a game of table tennis or explore the area through popular activities like hiking and snorkelling. The 24-hour front desk staff, fluent in English, Spanish, French, and Italian, ensure a seamless stay.
Experience luxury and relaxation at Palm Heights - Book your stay now!
What guests say
Superb 10.0/10 · summarised by AI from 260 reviews👍 Exceptional service👍 Beautiful location👍 High-quality food and amenities
- ⚠️ Room quality felt slightly below luxury standards
Policies & good to know
Children welcomePets allowedParking: FREE
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 17 years old stay for free when using an existing bed. People 3 years old and over stay for US$25 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
- Pets: Pets are allowed. No extra charges.
Other
- Parking: Free private parking is possible on site (reservation is not needed).
- Internet: WiFi is available in all areas and is free of charge.
Amenities (122)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Hot tub/Jacuzzi
- ✓Massage services
- ✓Spa/wellness center
- ✓Outdoor pool
- ✓Heated pool
Fitness & activities
- ✓Fitness facilities
- ✓Fitness center
- ✓Golf course
- ✓Diving
- ✓Snorkelling
- ✓Table tennis
- ✓Board games/puzzles
- ✓Water sport facilities on site
- ✓Yoga classes
- ✓Fitness classes
Food & drink
- ✓Restaurant
- ✓Room service
- ✓Bar
- ✓Breakfast in the room
- ✓Kid meals
- ✓Snack bar
- ✓Coffee Shop on site
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
- ✓Breakfast takeaway containers
- ✓Mobile app for room service
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Car hire
- ✓Valet parking
- ✓Private parking
- ✓Accessible parking
Beach & outdoors
- ✓Terrace
- ✓Garden
- ✓Sun terrace
- ✓Beachfront
- ✓Kids' outdoor play equipment
- ✓Private beach area
- ✓Outdoor furniture
- ✓Sun loungers or beach chairs
- ✓Picnic area
- ✓Sun umbrellas
- ✓Beach
Family
- ✓Family rooms
- ✓Babysitting/child services
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Luggage storage
- ✓Tour desk
- ✓Dry cleaning
- ✓Currency exchange
- ✓Daily housekeeping
- ✓Concierge service
- ✓Laundry washed per local authority guidelines
Business
- ✓Fax/photocopying
- ✓Meeting/banquet facilities
Accessibility
- ✓Wheelchair accessible
- ✓Visual aids: Braille
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓Key access
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Lift / Elevator
- ✓Soundproof rooms
- ✓Non-smoking throughout
More
- ✓Pets allowed
- ✓Hiking
- ✓Fishing
- ✓Express check-in/check-out
- ✓Cycling
- ✓Horse riding
- ✓Facilities for disabled guests
- ✓Ironing service
- ✓Canoeing
- ✓Windsurfing
- ✓Private check-in/check-out
- ✓Designated smoking area
- ✓Allergy-free room
- ✓Toilet with grab rails
- ✓Evening entertainment
- ✓Lower bathroom sink
- ✓Higher level toilet
- ✓Nightclub/DJ
- ✓Wine/champagne
- ✓Fruits
- ✓Pet bowls
- ✓Pet basket
- ✓Personal trainer
- ✓Auditory guidance
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Thermometers for guests provided by property
- ✓Key card access
- ✓Tour/class on local culture
- ✓Live music/performance
- ✓Broadcast Live sport events
- ✓Happy hour
- ✓Aerobics
Location
747 West Bay Road, George Town
Book your stay
Your stay
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Check-in from 04:00 PM until 12:00 AM
Check-out by 12:00 PM