Palapa Hotel
+20 photosAbout this hotel
Luxurious Accommodation
Experience comfort and style at Palapa Hotel in Mataram. Our rooms feature modern amenities such as air conditioning, flat-screen TVs, and private bathrooms. Enjoy the stunning city views from your own terrace, providing the perfect place to unwind after a day of exploring.
Convenient Location
Situated near popular attractions like Jeruk Manis Waterfall and Meru Temple, Palapa Hotel offers easy access to the best of Mataram. With the airport and harbours just a short distance away, you can spend less time traveling and more time enjoying your stay.
Exceptional Services
From a 24-hour front desk to airport transfers, our dedicated staff is here to ensure your stay is seamless. Stay connected with free WiFi throughout the property and take advantage of on-site conveniences like an ATM. Book now for an unforgettable experience at Palapa Hotel.
What guests say
Good 6.9/10 · summarised by AI from 24 reviews- ⚠️ Poor cleanliness
- ⚠️ No breakfast
- ⚠️ Old facilities
Policies & good to know
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 11 years old stay for Rp 100,000 per person per night when using an available extra bed. You haven't added any cots. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
- Pets: Pets are not allowed.
Other
- Parking: Free private parking is possible on site (reservation is not needed).
- Internet: WiFi is available in all areas and is free of charge.
Amenities (40)
Internet
- ✓WiFi available
- ✓Free WiFi
Food & drink
- ✓Coffee Shop on site
- ✓Screens / Barriers between staff and guests for safety
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Airport shuttle
- ✓Car hire
- ✓Private parking
- ✓Accessible parking
- ✓Airport shuttle (additional charge)
- ✓Parking garage
- ✓Shuttle service (additional charge)
- ✓Shuttle service
Beach & outdoors
- ✓Terrace
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Luggage storage
- ✓Daily housekeeping
- ✓Laundry washed per local authority guidelines
Safety & security
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Key access
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
More
- ✓Private check-in/check-out
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Thermometers for guests provided by property
Location
Jalan Palapa I No. 16 B, Mataram