Novotel Samator Surabaya Timur
★★★★ · Jl Kedung Baruk 28 Rungkut, Surabaya, 60298 ·
+44 photosAbout this hotel
Recreational Amenities: Embrace relaxation with our outdoor pool, fitness center, and bicycles for rent.
Dining and Entertainment: Indulge in delectable meals at FOOD EXCHANGE, unwind with drinks at our bars, and enjoy 24-hour room service.
Featured Amenities: Benefit from complimentary Wi-Fi, concierge services, and a conference center.
Explore and unwind at Novotel Samator Surabaya Timur, just a stone's throw away from the airport. Book your stay now!
What guests say
Fabulous 8.0/10 · summarised by AI from 22 reviews👍 Friendly staff👍 Great location👍 Comfortable rooms
- ⚠️ Issues with cleanliness
- ⚠️ Maintenance problems (kettle, shower head)
- ⚠️ Delayed check-in times
Policies & good to know
No childrenNo pets
Children & extra beds
- Children and extra beds: No rollaway/extra beds available
- Children and extra beds: No cribs (infant beds) available
Pets
- Pets: Pets not allowed
- Pets: Service animals not allowed
Health, safety & sustainability
- Check-in & Check-out: Contactless check-out is available
- Health & Safety: Guests must provide health documentation
- Sustainability Certifications: Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
- General: Professional property host/manager
- Check-in & Check-out: Contactless check-in is available
Other
- Covid: Guests must provide a negative COVID-19 test result
- Covid: Negative COVID-19 test result must be of specific type(s): Antigen
- Covid: Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours
- Covid: Minimum age for negative COVID-19 test result requirement: 1
Amenities (66)
Internet
- ✓Free WiFi
- ✓Free wired internet
Fitness & activities
- ✓Fitness facilities
- ✓Arcade/game room
Food & drink
- ✓Breakfast available (surcharge)
- ✓Vegetarian breakfast available
Parking & transport
- ✓Wheelchair accessible parking
- ✓Free self parking
- ✓Airport transportation - pickup (surcharge)
- ✓Wheelchair-accessible van parking
Services
- ✓24-hour front desk
- ✓Luggage storage
- ✓Concierge service
- ✓Safe-deposit box at front desk
- ✓Porter/bellhop
- ✓Grocery/convenience store
- ✓Housekeeping on request
Business
- ✓Conference center
Safety & security
- ✓Smoke-free property
Comfort
- ✓Elevator
More
- ✓Express check-out
- ✓Fireplace in lobby
- ✓No single-use plastic straws
- ✓Comprehensive recycling policy
- ✓No single-use plastic stirrers
- ✓No single-use plastic water bottles
- ✓No single-use plastic soda bottles
- ✓Sustainability/community reinvestment (10% revenue or more)
- ✓Express check-in/check-out
- ✓ATM/banking
- ✓Ballroom
- ✓Reception hall
- ✓Dock
- ✓Eco-friendly cleaning products provided
- ✓Eco-friendly toiletries
- ✓LED light bulbs
- ✓Recycling
- ✓Grey water recycling system
- ✓Change of towels (on request)
- ✓Change of bed sheets (on request)
- ✓Organic food
- ✓Humane animal treatment
- ✓Locally-owned & organized tours & activities
- ✓Showcase for local artists
- ✓Locally-sourced food on site (80% or more)
- ✓Energy-saving switches
- ✓At least 80% of all lighting comes from LEDs
- ✓All property's electricity comes from renewable sources
- ✓Comprehensive food waste policy
- ✓Vegan menu options available
- ✓Vegetarian menu options available
- ✓Bulk dispenser for toiletries
- ✓Biodegradable/compostable stirrers
- ✓Reusable cups only
- ✓Reusable tableware only
- ✓Water-efficient showers only
Location
Jl Kedung Baruk 28 Rungkut, Surabaya, 60298
Book your stay
Your stay
No dates selected.
Check-in from 02:00 PM until 12:00 AM
Check-out by 12:00 PM
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Good to know
- This property offers transfers from the airport (surcharges may apply).
- Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
- Front desk staff will greet guests on arrival at the property.
- At check-in, guests must provide a negative Antigen COVID-19 test result.
- The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 24 hours prior to check-in.