Luxurious Spa and Fitness Center Indulge in relaxation at our spa center or stay active at the fitness center during your stay at Novotel Makassar Grand Shayla.
Modern Rooms with Comfortable Amenities Each room is equipped with a flat-screen TV, seating area, kettle, slippers, and free toiletries for your convenience and comfort.
Convenient 24-Hour Front Desk Our dedicated staff at the 24-hour front desk are always available to assist you during your visit to ensure a seamless experience.
Experience a blend of luxury and comfort at Novotel Makassar Grand Shayla - book your stay now for an unforgettable getaway.
What guests say
Superb 9.6/10 Β· summarised by AI from 92 reviews
β οΈ The shower towel is clean but the colour turn grey not white anymore
Cleanliness
8.3
Service
9.8
Location
9.8
Room Quality
9.8
Amenities
9.8
Value for Money
9.7
Food and Beverage
9.8
Overall Experience
9.9
Policies & good to know
Children welcomeNo petsParking: FREE
Children & extra beds
Children and extra bed policy: Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 15 years old stay for free when using an existing bed.
People no matter the age stay for RpΒ 450,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
Pets: Pets are not allowed.
Other
Parking: Free private parking is possible on site (reservation is not needed).
Internet: WiFi is available in all areas and is free of charge.
Groups: When booking more than 7 rooms, different policies and additional supplements may apply.
Amenities (71)
Internet
βWiFi available
βFree WiFi
Pool & wellness
βSwimming pool
βMassage services
βSpa/wellness center
βOutdoor pool
βPool with view
βKids' pool
βFence around pool
βFitness/spa locker rooms
Fitness & activities
βFitness facilities
βFitness center
βBoard games/puzzles
Food & drink
βRestaurant
βRoom service
βBar
βKid meals
βSnack bar
βPhysical distancing in dining areas
βScreens / Barriers between staff and guests for safety
βBreakfast takeaway containers
Parking & transport
βParking
βFree Parking
βAirport shuttle
βCar hire
βPrivate parking
βAirport shuttle (additional charge)
βShuttle service (additional charge)
βShuttle service
Beach & outdoors
βTerrace
βGarden
βOutdoor furniture
Family
βFamily rooms
βBabysitting/child services
βKids' club
Services
β24-hour front desk
βLaundry
βLuggage storage
βDaily housekeeping
βConcierge service
βLaundry washed per local authority guidelines
Business
βMeeting/banquet facilities
Accessibility
βWheelchair accessible
Safety & security
βStaff adhere to local safety protocols
βFirst aid kit available
Comfort
βNon-smoking rooms
βAir conditioning
βLift / Elevator
βShared lounge/TV area
More
βFacilities for disabled guests
βIroning service
βToilet with grab rails
βIndoor play area
βKid-friendly buffet
βHigher level toilet
βHot spring bath
βWine/champagne
βGuest rooms disinfected between stays
βCleaning standards that are effective against Coronavirus
βPhysical distancing rules followed
βHand sanitizer in guest room and key areas
βCashless payment available
βSanitized tableware & silverware
βContactless check-in/check-out
βShared stationery like menus, pens are removed
βProperty cleaned by professional cleaning companies