Indulge in Relaxation: Enjoy the indoor swimming pool and sauna at Novotel Kraków Centrum. Unwind in spacious rooms with free internet and tea/coffee facilities.
Culinary Delights: Savor Polish and international cuisine at Novo Square Lounge Bar. 24-hour room service offers delicious à la carte dishes and snacks.
Convenience and Comfort: Air-conditioned rooms with a seating area, safe, and some with Vistula River views. Benefit from 24-hour front desk, laundry services, fitness center, and massage treatments.
Experience the epitome of comfort and convenience at Novotel Kraków Centrum - Book your stay now!
What guests say
Fabulous 8.8/10 · summarised by AI from 5,338 reviews
👍 Good location👍 Friendly staff👍 Good breakfast
⚠️ Noise from the elevator
⚠️ Pool temperature
⚠️ Some facilities outdated
Cleanliness
8.6
Service
9.6
Location
9.6
Room Quality
8.1
Amenities
8.6
Value for Money
8.6
Food and Beverage
8.6
Overall Experience
9.1
Policies & good to know
Children welcomePets allowed
Children & extra beds
Children and extra bed policy: Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 15 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets
Pets: Pets are allowed. Charges may be applicable.
Other
Internet: WiFi is available in all areas and is free of charge.
Groups: When booking more than 7 rooms, different policies and additional supplements may apply.
Parking: Private parking is possible on site (reservation is not possible) and costs PLN 80 per day.
Amenities (95)
Internet
✓WiFi available
✓Free WiFi
Pool & wellness
✓Swimming pool
✓Hot tub/Jacuzzi
✓Sauna
✓Massage services
✓Spa/wellness center
✓Heated pool
✓Indoor pool
✓Swimming pool toys
✓Steam room
✓Pool cover
Fitness & activities
✓Fitness facilities
✓Fitness center
✓Games room
✓Table tennis
✓Board games/puzzles
Food & drink
✓Restaurant
✓Room service
✓Bar
✓Breakfast in the room
✓Kid meals
✓Coffee Shop on site
✓Physical distancing in dining areas
✓Screens / Barriers between staff and guests for safety
✓Breakfast takeaway containers
Parking & transport
✓Parking
✓Airport shuttle
✓Private parking
✓Accessible parking
✓Airport shuttle (additional charge)
✓Parking garage
✓Shuttle service (additional charge)
✓Airport drop off
✓Airport pick up
✓Shuttle service
Beach & outdoors
✓Terrace
✓Outdoor furniture
Family
✓Family rooms
Services
✓24-hour front desk
✓Laundry
✓Luggage storage
✓Dry cleaning
✓Daily housekeeping
✓Laundry washed per local authority guidelines
Business
✓Business center
✓Fax/photocopying
✓Meeting/banquet facilities
Safety & security
✓Safety deposit box
✓Staff adhere to local safety protocols
✓Fire extinguishers
✓First aid kit available
✓Smoke alarms
✓CCTV outside property
✓CCTV in common areas
✓Security alarm
Comfort
✓Non-smoking rooms
✓Air conditioning
✓Heating
✓Lift / Elevator
✓Soundproof rooms
✓Non-smoking throughout
✓Shared lounge/TV area
More
✓Pets allowed
✓Express check-in/check-out
✓Cycling
✓Facilities for disabled guests
✓Ironing service
✓Packed lunches
✓Special diet menus - on request
✓ATM/cash machine on site
✓Indoor play area
✓Wine/champagne
✓Pet bowls
✓Pet basket
✓Guest rooms disinfected between stays
✓Cleaning standards that are effective against Coronavirus
✓Physical distancing rules followed
✓Hand sanitizer in guest room and key areas
✓Cashless payment available
✓Sanitized tableware & silverware
✓Contactless check-in/check-out
✓Invoice provided
✓Guests can opt-out any cleaning services during stay
✓Shared stationery like menus, pens are removed
✓Guest room sealed after cleaning
✓Property cleaned by professional cleaning companies