Nairobi Serena Hotel
★★★★★ · Kenyatta Avenue, Nairobi ·
+73 photosAbout this hotel
Luxurious Accommodation
Indulge in the elegant and spacious rooms at Nairobi Serena Hotel, adorned with warm colors and equipped with modern amenities for a comfortable stay.
Relaxation and Recreation
Unwind by the outdoor pool surrounded by swaying palm trees or pamper yourself at the on-site spa and fitness center, offering a rejuvenating experience for guests.
Fine Dining and Entertainment
Savor exquisite dishes at the fine-dining restaurant, sip on handcrafted cocktails at the Aksum Bar, or enjoy a variety of snacks at the poolside bar for a culinary journey.
Experience luxury and comfort at Nairobi Serena Hotel - book now for an unforgettable stay!
What guests say
Superb 9.2/10 · summarised by AI from 564 reviews👍 Excellent service👍 Great location👍 Clean and spacious rooms
- ⚠️ High food and beverage prices
- ⚠️ Minor organizational issues
Policies & good to know
Children welcomeNo petsParking: FREE
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. People 13 years old and over stay for US$100 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
- Pets: Pets are not allowed.
Other
- Parking: Free private parking is possible on site (reservation is not needed).
- Internet: WiFi is available in all areas and is free of charge.
Amenities (88)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Sauna
- ✓Massage services
- ✓Spa/wellness center
- ✓Outdoor pool
- ✓Kids' pool
Fitness & activities
- ✓Fitness facilities
- ✓Fitness center
Food & drink
- ✓Restaurant
- ✓Room service
- ✓Bar
- ✓Breakfast in the room
- ✓Barber/beauty shop
- ✓Kid meals
- ✓Snack bar
- ✓Coffee Shop on site
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
- ✓Breakfast takeaway containers
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Airport shuttle
- ✓Car hire
- ✓Private parking
- ✓Airport shuttle (additional charge)
- ✓Shuttle service (additional charge)
- ✓Shuttle service
Beach & outdoors
- ✓Terrace
- ✓Garden
- ✓Outdoor furniture
- ✓Sun loungers or beach chairs
- ✓Sun umbrellas
- ✓Outdoor fireplace
Family
- ✓Children's playground
- ✓Babysitting/child services
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Luggage storage
- ✓Tour desk
- ✓Dry cleaning
- ✓Currency exchange
- ✓Daily housekeeping
- ✓Concierge service
- ✓Laundry washed per local authority guidelines
Business
- ✓Business center
- ✓Fax/photocopying
- ✓Meeting/banquet facilities
Accessibility
- ✓Wheelchair accessible
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Lift / Elevator
- ✓Soundproof rooms
- ✓Non-smoking throughout
More
- ✓Express check-in/check-out
- ✓Facilities for disabled guests
- ✓Ironing service
- ✓Packed lunches
- ✓Designated smoking area
- ✓Lockers
- ✓Toilet with grab rails
- ✓Kid-friendly buffet
- ✓Lower bathroom sink
- ✓Emergency cord in bathroom
- ✓Wine/champagne
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Invoice provided
- ✓Shared stationery like menus, pens are removed
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Key card access
Location
Kenyatta Avenue, Nairobi
Book your stay
Your stay
No dates selected.
Check-in from 12:00 PM until 11:30 PM
Check-out by 10:00 AM