Moon Palace The Grand Cancun All Inclusive
+73 photosAbout this hotel
Luxurious Accommodations
Moon Palace The Grand Cancun All Inclusive offers elegant rooms with modern amenities including flat-screen TVs, iPod docking stations, and luxurious bathrooms with complimentary toiletries. Some rooms even feature a cozy seating area for relaxation, ensuring a comfortable stay for all guests.
Abundant Leisure Activities
Guests can indulge in a variety of activities at the resort, from water sports and golfing to cycling and enjoying the private beach area. With free bicycle use and car hire services available, exploring the beautiful surroundings of Cancún has never been easier.
Exceptional Services and Facilities
Experience top-notch hospitality with a 24-hour front desk, a hairdresser's, and a gift shop on-site. The resort also boasts an outdoor pool, children's playground, and a restaurant serving delicious meals. Free WiFi and parking add convenience to your stay at this magnificent property.
Book now for an unforgettable stay at Moon Palace The Grand Cancun All Inclusive and make lasting memories in the heart of Cancún.
What guests say
Fabulous 8.5/10 · summarised by AI from 496 reviews- ⚠️ Inconsistent food quality
- ⚠️ Poor housekeeping service
Policies & good to know
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. You haven't added any cots. You haven't added any extra beds.
Pets
- Pets: Pets are not allowed.
Other
- Parking: Free private parking is possible on site (reservation is not needed).
- Internet: WiFi is available in all areas and is free of charge.
Amenities (140)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Hot tub/Jacuzzi
- ✓Sauna
- ✓Massage services
- ✓Spa/wellness center
- ✓Outdoor pool
- ✓Pool with view
- ✓Heated pool
- ✓Pool bar
- ✓Swimming pool toys
- ✓Rooftop pool
- ✓Spa/wellness center services
- ✓Fence around pool
- ✓Steam room
- ✓Fitness/spa locker rooms
Fitness & activities
- ✓Fitness facilities
- ✓Fitness center
- ✓Golf course
- ✓Tennis court
- ✓Games room
- ✓Snorkelling
- ✓Table tennis
- ✓Mini golf
- ✓Billiards
- ✓Board games/puzzles
- ✓Yoga classes
- ✓Tennis equipment
- ✓Fitness classes
- ✓Bike tours
Food & drink
- ✓Restaurant
- ✓Room service
- ✓Bar
- ✓Breakfast in the room
- ✓Barber/beauty shop
- ✓Kid meals
- ✓Snack bar
- ✓Coffee Shop on site
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
- ✓Breakfast takeaway containers
- ✓Mobile app for room service
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Airport shuttle
- ✓Car hire
- ✓Valet parking
- ✓Private parking
- ✓Accessible parking
- ✓Airport shuttle (additional charge)
- ✓Shuttle service (additional charge)
- ✓Airport drop off
- ✓Airport pick up
- ✓Shuttle service
Beach & outdoors
- ✓Terrace
- ✓Garden
- ✓Sun terrace
- ✓Kids' outdoor play equipment
- ✓Private beach area
- ✓Outdoor furniture
- ✓Sun loungers or beach chairs
- ✓Sun umbrellas
- ✓Beach
Family
- ✓Family rooms
- ✓Children's playground
- ✓Babysitting/child services
- ✓Kids' club
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Luggage storage
- ✓Tour desk
- ✓Dry cleaning
- ✓Currency exchange
- ✓Daily housekeeping
- ✓Laundry washed per local authority guidelines
Business
- ✓Business center
- ✓Fax/photocopying
- ✓Meeting/banquet facilities
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓CCTV in common areas
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Lift / Elevator
- ✓Shared lounge/TV area
More
- ✓Fishing
- ✓Express check-in/check-out
- ✓Cycling
- ✓Horse riding
- ✓Facilities for disabled guests
- ✓Ironing service
- ✓Bowling
- ✓Chapel/shrine
- ✓Private check-in/check-out
- ✓Designated smoking area
- ✓Special diet menus - on request
- ✓Water park
- ✓ATM/cash machine on site
- ✓Lockers
- ✓Indoor play area
- ✓Kid-friendly buffet
- ✓Evening entertainment
- ✓Nightclub/DJ
- ✓Entertainment staff
- ✓Wine/champagne
- ✓Fruits
- ✓Beauty Services
- ✓Manicure
- ✓Pedicure
- ✓Personal trainer
- ✓Hair Salon Services
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Key card access
- ✓Tour/class on local culture
- ✓Live music/performance
- ✓Broadcast Live sport events
- ✓Happy hour
- ✓Cooking class
- ✓Aerobics
Location
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO, Cancún