Metropole Urban Hotel
+68 photosAbout this hotel
Luxurious Accommodations
Experience comfort and style at Metropole Urban Hotel. Each room is equipped with modern amenities including air conditioning, flat-screen TV, and a private bathroom. Some rooms even offer a balcony for a stunning view of the city.
Delicious Dining Options
Start your day right with an a la carte breakfast served every morning. Additionally, guests can enjoy discounted rates at a nearby cafe. Indulge in a culinary journey without leaving the hotel premises.
Multilingual Staff and Convenient Location
Feel at ease with our multilingual staff who are fluent in Greek, English, German, French, Italian, and Spanish. Located close to major attractions like Venetian Walls and Cultural Conference Centre, our hotel is the perfect choice for exploring the beauty of Heraklio Town.
Book now and elevate your stay at Metropole Urban Hotel.
What guests say
Fabulous 8.8/10 · summarised by AI from 1,711 reviews- ⚠️ Cleanliness issues
- ⚠️ Poor soundproofing
Policies & good to know
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 2 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets
- Pets: Pets are not allowed.
Other
- Internet: WiFi is available in all areas and is free of charge.
- Parking: No parking available.
Amenities (57)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Massage services
- ✓Spa/wellness center
Food & drink
- ✓Room service
- ✓Bar
- ✓Breakfast in the room
- ✓Snack bar
- ✓Coffee Shop on site
- ✓Physical distancing in dining areas
Parking & transport
- ✓Airport shuttle
- ✓Car hire
- ✓Airport shuttle (additional charge)
- ✓Airport drop off
- ✓Airport pick up
- ✓Shuttle service
Family
- ✓Family rooms
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Luggage storage
- ✓Tour desk
- ✓Dry cleaning
- ✓Daily housekeeping
- ✓Laundry washed per local authority guidelines
Business
- ✓Fax/photocopying
Safety & security
- ✓Safety deposit box
- ✓Baby safety gates
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Heating
- ✓Lift / Elevator
- ✓Soundproof rooms
- ✓Non-smoking throughout
More
- ✓Ironing service
- ✓Private check-in/check-out
- ✓Wine/champagne
- ✓Fruits
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Thermometers for guests provided by property
- ✓Key card access
Location
Platia Agias Ekaterinis - Agios Minas, Heraklio Town