Mercure Townsville
+73 photosAbout this hotel
Tropical Oasis Retreat
Largest Free-Form Pool in Townsville
The Mercure Townsville boasts the largest free-form swimming pool in the area, perfect for a refreshing dip or lounging under the sun. Guests can also unwind in the spa pool or let the little ones splash around in the children's pool.
Queenslander-Style Rooms with Modern Amenities
Experience comfort and style in the hotel's 162 spacious Queenslander-style rooms, each equipped with modern amenities including a TV and en suite bathroom. Some rooms even feature a private balcony overlooking the lush gardens.
Ideal Gateway to Great Barrier Reef and Magnetic Island
Conveniently located just 2km from Townsville Airport, Mercure Townsville is the perfect base for exploring the wonders of the Great Barrier Reef and Magnetic Island. Let our tour desk assist you in planning your unforgettable day trips.
Book your tropical getaway at Mercure Townsville now for a memorable stay amidst serene surroundings.
What guests say
Very good 7.9/10 · summarised by AI from 1,847 reviews- ⚠️ Cleanliness issues
- ⚠️ Rooms are small and dated
Policies & good to know
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 15 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.
Pets
- Pets: Pets are not allowed.
Other
- Parking: Free private parking is possible on site (reservation is not needed).
- Internet: WiFi is available in all areas and is free of charge.
- Groups: When booking more than 7 rooms, different policies and additional supplements may apply.
Amenities (84)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Outdoor pool
- ✓Swimming pool toys
- ✓Salt-water pool
- ✓Kids' pool
- ✓Fence around pool
Fitness & activities
- ✓Fitness facilities
- ✓Fitness center
- ✓Tennis court
- ✓Board games/puzzles
- ✓Tennis equipment
Food & drink
- ✓Restaurant
- ✓Room service
- ✓Bar
- ✓Breakfast in the room
- ✓Kid meals
- ✓Vending machine - drinks
- ✓Vending machine - snacks
- ✓Coffee Shop on site
- ✓Physical distancing in dining areas
- ✓Breakfast takeaway containers
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Private parking
- ✓Accessible parking
- ✓Electric vehicle charging station
Beach & outdoors
- ✓Garden
- ✓Sun terrace
- ✓Outdoor furniture
- ✓Sun loungers or beach chairs
- ✓Picnic area
- ✓Sun umbrellas
Family
- ✓Family rooms
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Luggage storage
- ✓Dry cleaning
- ✓Daily housekeeping
- ✓Laundry washed per local authority guidelines
Business
- ✓Business center
- ✓Fax/photocopying
- ✓Meeting/banquet facilities
Accessibility
- ✓Wheelchair accessible
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Heating
More
- ✓Express check-in/check-out
- ✓Facilities for disabled guests
- ✓Ironing service
- ✓Packed lunches
- ✓Designated smoking area
- ✓Special diet menus - on request
- ✓Toilet with grab rails
- ✓Lower bathroom sink
- ✓Wine/champagne
- ✓Fruits
- ✓Shallow end
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Thermometers for guests provided by property
- ✓Key card access
- ✓Broadcast Live sport events
Location
Woolcock Street, Townsville