Mercure Surabaya Grand Mirama
+62 photosAbout this hotel
Modern Accommodation with Outdoor Pool
Mercure Surabaya, centrally located and just a short drive from Tunjungan Plaza Shopping Mall, offers modern and cosy rooms with an outdoor swimming pool. The rooms are equipped with amenities like cable TV, fridge, and en suite bathrooms.
Convenient Facilities and Services
Guests can enjoy free WiFi, on-site private parking, and access to meeting/banquet facilities. The hotel also provides concierge services, car hire, and a spa and wellness center. Additional complimentary facilities include a fitness center, sauna, and luggage storage.
Diverse Dining Options
Indulge in a variety of culinary experiences at the four on-site dining outlets, offering Chinese, Indonesian, Western, and Japanese cuisines. From Lanhua Restaurant to Coffee Cafe, there's something to satisfy every craving.
Book your stay at Mercure Surabaya for a delightful blend of comfort, convenience, and culinary delights.
What guests say
Very good 7.9/10 · summarised by AI from 124 reviews- ⚠️ Uncomfortable mattress
- ⚠️ Inconvenience for shopping
- ⚠️ Unstable wifi
Policies & good to know
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. People no matter the age stay for Rp 400,000 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
- Pets: Pets are not allowed.
Other
- Parking: Free private parking is possible on site (reservation is not needed).
- Internet: WiFi is available in all areas and is free of charge.
- Groups: When booking more than 7 rooms, different policies and additional supplements may apply.
Amenities (115)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Hot tub/Jacuzzi
- ✓Sauna
- ✓Massage services
- ✓Spa/wellness center
- ✓Outdoor pool
- ✓Pool with view
- ✓Swimming pool toys
- ✓Kids' pool
- ✓Fitness/spa locker rooms
Fitness & activities
- ✓Fitness facilities
- ✓Fitness center
- ✓Games room
- ✓Table tennis
- ✓Billiards
- ✓Water sport facilities on site
- ✓Bike tours
Food & drink
- ✓Restaurant
- ✓Room service
- ✓BBQ facilities
- ✓Bar
- ✓Barber/beauty shop
- ✓Kid meals
- ✓Snack bar
- ✓Vending machine - drinks
- ✓Vending machine - snacks
- ✓Coffee Shop on site
- ✓Physical distancing in dining areas
- ✓Breakfast takeaway containers
- ✓Mobile app for room service
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Airport shuttle
- ✓Valet parking
- ✓Private parking
- ✓Accessible parking
- ✓Airport shuttle (additional charge)
- ✓Shuttle service (additional charge)
- ✓Airport drop off
- ✓Airport pick up
- ✓Shuttle service
Beach & outdoors
- ✓Terrace
- ✓Garden
- ✓Outdoor furniture
- ✓Sun loungers or beach chairs
Family
- ✓Family rooms
- ✓Children's playground
- ✓Kids' club
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Luggage storage
- ✓Tour desk
- ✓Dry cleaning
- ✓Daily housekeeping
- ✓Concierge service
- ✓Grocery deliveries
- ✓Laundry washed per local authority guidelines
Business
- ✓Business center
- ✓Fax/photocopying
- ✓Meeting/banquet facilities
Accessibility
- ✓Wheelchair accessible
Safety & security
- ✓Safety deposit box
- ✓Baby safety gates
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓Key access
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Heating
- ✓Lift / Elevator
- ✓Soundproof rooms
- ✓Non-smoking throughout
More
- ✓Express check-in/check-out
- ✓Cycling
- ✓Facilities for disabled guests
- ✓Ironing service
- ✓Designated smoking area
- ✓Special diet menus - on request
- ✓Lockers
- ✓Toilet with grab rails
- ✓Indoor play area
- ✓Kid-friendly buffet
- ✓Lower bathroom sink
- ✓Higher level toilet
- ✓Emergency cord in bathroom
- ✓Hot spring bath
- ✓Wine/champagne
- ✓Fruits
- ✓Shallow end
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Property cleaned by professional cleaning companies
- ✓Food delivered to guest room
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Thermometers for guests provided by property
- ✓Key card access
- ✓Themed dinner nights
- ✓Happy hour
- ✓Cooking class
Location
Jl. Raya Darmo 68-78, Surabaya