Mercure Pontianak City Center
+73 photosAbout this hotel
Contemporary Accommodation in West Kalimantan
Mercure Pontianak City Center offers a modern stay just a short drive from Supadio International Airport. The hotel boasts free Wi-Fi, a rejuvenating spa, and a refreshing outdoor pool.
Elegant Rooms with Premium Amenities
The guest rooms at Mercure blend classic touches with stylish furniture, providing guests with air conditioning, satellite TV, and cozy seating areas. The private bathrooms are well-appointed with a hairdryer and plush bathrobes for ultimate comfort.
Dining and Recreation Options
Indulge in a culinary journey at Ebony Restaurant and Bar, offering a mix of Asian, Western, and Indonesian cuisines. For leisure, guests can utilize the well-equipped gym or unwind with a pampering spa treatment.
Ready to experience luxury and convenience at Mercure Pontianak City Center? Book your stay now for a memorable getaway.
What guests say
Superb 9.2/10 · summarised by AI from 169 reviews- ⚠️ Cleanliness issues
- ⚠️ Room noise
- ⚠️ Underwhelming amenities
Policies & good to know
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 1 year old stay for free when using an available cot. Children up to and including 15 years old stay for free when using an existing bed. People 10 years old and over stay for Rp 350,000 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
- Pets: Pets are not allowed.
Other
- Internet: WiFi is available in all areas and is free of charge.
- Groups: When booking more than 7 rooms, different policies and additional supplements may apply.
- Parking: Free private parking is possible at a location nearby (reservation is not needed).
Amenities (78)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Massage services
- ✓Spa/wellness center
- ✓Outdoor pool
- ✓Kids' pool
- ✓Fitness/spa locker rooms
Fitness & activities
- ✓Fitness facilities
- ✓Fitness center
Food & drink
- ✓Restaurant
- ✓Room service
- ✓BBQ facilities
- ✓Bar
- ✓Breakfast in the room
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
- ✓Mobile app for room service
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Airport shuttle
- ✓Car hire
- ✓Valet parking
- ✓Private parking
- ✓Airport shuttle (additional charge)
- ✓Shuttle service
Beach & outdoors
- ✓Terrace
Family
- ✓Family rooms
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Luggage storage
- ✓Daily housekeeping
- ✓Concierge service
- ✓Laundry washed per local authority guidelines
Business
- ✓Business center
- ✓Fax/photocopying
- ✓Meeting/banquet facilities
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓Key access
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Lift / Elevator
- ✓Soundproof rooms
- ✓Shared lounge/TV area
More
- ✓Cycling
- ✓Facilities for disabled guests
- ✓Ironing service
- ✓Packed lunches
- ✓Wine/champagne
- ✓Fruits
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Thermometers for guests provided by property
- ✓Key card access
- ✓Live music/performance
- ✓Themed dinner nights
Location
Jln. Jendral Ahmad Yani No.91, Pontianak